Certified Phlebotomist well-versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/Senior Copywriter
Militzer Consulting & Copywriting
04.2014 - 06.2023
Conceptualized company goals and developed strategy
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed day-to-day business operations.
Built client SEO and social campaigns
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.
Wrote website and sales copy
Expansion Executive
Response! Targeted Marketing
07.2013 - 11.2015
Ran company campaigns
Coordinated with chief marketing consultant to feed leads to sales team
Setup speaking engagements for President of company
Managed sister company dedicated to providing marketing services to Trex decking contractors
Reviewed employee concerns and new opportunities to drive business strategies.
Chief Marketing Consultant
Response! Targeted Marketing
02.2013 - 07.2013
Managed sales team
Maintained highest sales every month in this position
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Managed client relationships through regular check-ins and updates on project progress.
Mentored junior consultants, fostering professional growth and building strong team dynamics.
Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
Deputy Executive Director
Mattingly Chiropractic
05.2008 - 11.2012
Marketing director reported to me with analytics and stats on office growth
Oversaw patient care quality and satisfaction
Attended scheduled workshops to acquire new patients
Attended financial planning meetings for the practice
Consistently exceeded performance expectations as Deputy Executive Director by diligently executing assigned duties and taking on additional responsibilities as needed.
Identified areas for improvement within the organization and developed actionable plans for positive change.
Played a key role in expanding the organization''s reach through strategic planning and market research initiatives.
Chiropractic Assistant & Marketing Assistant
Natural Care Wellness Center
04.2006 - 04.2008
Input patient data into computer system and checked information for accuracy.
Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
Chiropractic Assitant
A Lebro Center for Well Being
04.2000 - 06.2002
Education
Associate of Science (A.S.), Business With A Concentration in Marketing -
Johnson & Wales University
01.2004
Skills
Quality Control
Staff Management
Health Promotion
Medical Records Management
Preventive Healthcare
Public Relations
Medical Documentation
Patient Care
HIPAA Compliance
Communication abilities
Data Entry
Medical terminology knowledge
Awards
Salesperson of the Month - Response! Targeted Marketing (07/2013)
Salesperson of the Month - Response! Targeted Marketing (06/2013)
Salesperson of the Month - Response! Targeted Marketing (05/2013)
Salesperson of the Month - Response! Targeted Marketing (04/2013)
Salesperson of the Month - Response! Targeted Marketing (03/2013)
Salesperson of the Month - Response! Targeted Marketing (02/2013)
Awarded for highest sales in the company - Expansion Executive - RESPONSE! Targeted Marketing (07/2013)
Certification
PT - Phlebotomy Technician
Timeline
Owner/Senior Copywriter
Militzer Consulting & Copywriting
04.2014 - 06.2023
Expansion Executive
Response! Targeted Marketing
07.2013 - 11.2015
Chief Marketing Consultant
Response! Targeted Marketing
02.2013 - 07.2013
Deputy Executive Director
Mattingly Chiropractic
05.2008 - 11.2012
Chiropractic Assistant & Marketing Assistant
Natural Care Wellness Center
04.2006 - 04.2008
Chiropractic Assitant
A Lebro Center for Well Being
04.2000 - 06.2002
Associate of Science (A.S.), Business With A Concentration in Marketing -