Abby Orr
Surprise,AZ
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
University Counselor
Grand Canyon Education
Phoenix, Arizona
05.2022 - Current
- Referred students to degree programs based on interests, aptitudes or educational assessments.
- Conducted one-on-one meetings with applicants to discuss admission requirements and procedures.
- Created marketing materials such as brochures, flyers, and presentations to promote enrollment services.
- Advised on financial aid options including scholarships, grants, loans, and other forms of assistance.
- Monitored student progress through completion of admissions application documents.
- Handled new enrollments by entering customers' data and reviewing information.
- Assisted in developing and implementing recruitment strategies to attract new students.
Receptionist
AZ Pet Vet
Peoria, AZ
05.2021 - 06.2022
- Processed payments and updated accounts to reflect balance changes.
- Answered and directed incoming calls using multi-line telephone system.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Greeted customers, answered general questions and directed to appropriate locations.
- Assisted numerous visitors per shift by directing to appropriate personnel and answering calls and emails daily.
Spa Associate
Hand And Stone
Peoria, AZ
09.2020 - 05.2021
- Kept up-to-date on appointment availability and spa serviced and schedules to provide clients with accurate information and effective service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Negotiated and closed deals with minimal oversight.
- Promoted target merchandise while assisting guests in identifying products to meet their unique needs.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Education
Trade School - Esthetics
Penrose Academy
Scottsdale, AZ06.2020
High School Diploma -
Mountain Ridge High School
Glendale, AZ05.2018
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZSkills
- Relationship selling
- Outgoing personality
- Reliable and punctual
- Energetic self-starter
- Excellent communication skills
- Organization and efficiency
- Marketing knowledge
- Time management proficiency
Certification
- Outdoor activities & wellness
- Online digital design
- Event planning
- Creative collaboration
- Community & faith-based involvement
Timeline
University Counselor
Grand Canyon Education
05.2022 - Current
Receptionist
AZ Pet Vet
05.2021 - 06.2022
Spa Associate
Hand And Stone
09.2020 - 05.2021
Trade School - Esthetics
Penrose Academy
High School Diploma -
Mountain Ridge High School
Bachelor of Science - Psychology
Grand Canyon University
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