Abby Ott, RN
Hilliard
Summary
Dynamic healthcare professional with a comprehensive background in emergency services, excelling in software implementation and quality improvement. Proven ability to enhance patient satisfaction and streamline operations, leveraging strong problem-solving and teamwork skills. Successfully led training initiatives and managed multiple projects, driving efficiency and fostering collaboration across departments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Application Coordinator - Emergency Department
Nationwide Children's Hospital
06.2012 - Current
- Coordinated application implementations to streamline electronic health records processes.
- Analyzed user requirements to optimize system configurations and enhance functionality.
- Led training sessions for staff on new software updates and application features.
- Collaborated with IT teams to troubleshoot technical issues affecting application performance.
- Developed documentation for standard operating procedures and user guides for Emergency Services.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Assisted in developing customized solutions based on unique client needs, driving satisfaction and loyalty.
- Managed Anchor website for the Emergency Department, Urgent Care Network and LPIP's hospital wide.
- Acted as the primary point of contact for new application projects and requests.
- Acted as the subject matter expert for the EPIC ASAP build of Lewis Center Emergency Department in addition to Hilliard and Grove City Urgent Care.
Contingent Staff RN - Urgent Care Network
Nationwide Children's Hospital
04.2020 - Current
- Facilitate high-quality patient care by conducting rapid triage, executing LPIP's, and actively collaborating with physicians and nurse practitioners to manage treatment plans.
- Ability to recognize clinical decompensation and escalate care as needed
Clinical Leader - Emergency Department
Nationwide Children's Hospital
06.2010 - 06.2012
- Helped optimize patient flow and clinical efficiency during the opening of our new emergency department.
- Led quality improvement initiatives that resulted in enhanced patient satisfaction scores and increased compliance with accreditation standards.
- Streamlined workflow processes to increase efficiency, resulting in reduced wait times for patients.
- Conducted ongoing evaluations of clinical performance, identifying areas for improvement and implementing corrective actions as needed.
- Cultivates an environment of transparency and trust, driving open dialogue across all staff levels.
RN Staff Nurse - Emergency Department
Nationwide Children's Hospital
06.2005 - 06.2010
- Extensive triage training - allowing me to quickly assess patient acuity and prioritize critical interventions in a Level 1 trauma center
- Completed comprehensive training across multiple disciplines, including Charge RN, Trauma Nurse Leader, Patient Flow Coordinator and Preceptor
Education
Bachelor of Science - Nursing
Ohio University
Athens, OHSkills
- Problem-solving
- Teamwork and collaboration
- Business analysis
- Software implementation
- Team leadership
- Decision-making
- Adaptability and flexibility
- Effective communication
- Project management
- Professionalism
- Nursing process implementation
- Quality improvement
Certification
- EPIC ASAP Certification
- RN License, State of Ohio
- PALS
- BLS
Timeline
Contingent Staff RN - Urgent Care Network
Nationwide Children's Hospital
04.2020 - Current
Application Coordinator - Emergency Department
Nationwide Children's Hospital
06.2012 - Current
Clinical Leader - Emergency Department
Nationwide Children's Hospital
06.2010 - 06.2012
RN Staff Nurse - Emergency Department
Nationwide Children's Hospital
06.2005 - 06.2010
Bachelor of Science - Nursing
Ohio University