Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abby Peterson

Salt Lake City,UT

Summary

Dynamic professional with expertise in customer service and event planning. Proven ability to train team members and enhance community engagement through successful in-store events. Committed to delivering exceptional service and fostering positive customer relationships.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Madewell
Salt Lake City, UT
04.2026 - Current
  • Plan and execute in-store events that increase customer engagement, strengthen community relationships, and support sales goals.
  • Train new team members on store operations and customer service to ensure consistent service quality.
  • Execute opening, closing, and shift change functions to uphold daily operational standards.

Intern

Ritzy Rescue Ranch
Tooele, UT
01.2026 - 04.2026
  • Enhanced community engagement with rescue initiatives through targeted outreach efforts.
  • Ensured consistent animal care by managing feeding schedules at rescue ranch.
  • Maintained clean and organized animal habitats and facilities to support optimal care.

Service Experience Representative

Nordstrom
Salt Lake City, UT
06.2024 - 04.2026
  • Resolved customer complaints by providing timely solutions and support.
  • Answered incoming calls from customers promptly and courteously.
  • Processed returns and exchanges efficiently while adhering to company policies.

Front Desk Receptionist Intern

The INN Between
Salt Lake City, UT
01.2025 - 05.2025
  • Greeted guests warmly and provided information about services and amenities.
  • Managed multi-line phone system to direct calls and take messages.
  • Answered phone calls and directed inquiries to appropriate personnel.

Dress Specialist

Ypsilon
Salt Lake City, UT
08.2023 - 08.2024
  • Assessed customer preferences to recommend suitable dress styles and fits.
  • Provided expert fitting consultations to enhance customer satisfaction and experience.
  • Organized the storage area for dresses, ensuring they were properly labeled and organized according to size and style.

Swim Instructor and Lifeguard

Ogden School District
Ogden, UT
08.2021 - 05.2023
  • Ensured pool area remained clean, safe, and organized for all users.
  • Monitored student progress and provided constructive feedback during sessions.
  • Collaborated with parents to discuss student performance and progress.

Education

Bachelor of Science - Environmental Science And Sustainability

University of Utah
Salt Lake City
12-2026

Skills

  • Community outreach
  • Event execution
  • Operational management
  • Customer service
  • Team building
  • Problem solving

Timeline

Assistant Manager

Madewell
04.2026 - Current

Intern

Ritzy Rescue Ranch
01.2026 - 04.2026

Front Desk Receptionist Intern

The INN Between
01.2025 - 05.2025

Service Experience Representative

Nordstrom
06.2024 - 04.2026

Dress Specialist

Ypsilon
08.2023 - 08.2024

Swim Instructor and Lifeguard

Ogden School District
08.2021 - 05.2023

Bachelor of Science - Environmental Science And Sustainability

University of Utah
Abby Peterson