Abby Popma
17197 Majestic Ridge, West Olive ,MI
Summary
Dynamic individual with hands-on experience in dental assisting, customer service, and team leadership. Proven expertise in sterilization techniques and disease prevention gained through the Careerline Tech Center Dental Program and a dental internship. Demonstrated strengths in inventory management and customer satisfaction as a Concession Stand Manager at Grand Haven High School. Strong interpersonal and communication skills developed through experience as a Youth Camp Counselor. Dedicated to providing exceptional patient care and contributing to a collaborative team environment. Looking to obtain a position to utilize my dental knowledge and technical skills.
Overview
4
4
years of professional experience
Work History
Concession Stand Manager
Grand Haven High School
09.2023 - 06.2024
- Coordinated concession team, food preparation, and storeroom operations.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
- Improved customer satisfaction by implementing efficient procedures for food preparation and service.
- Maintained a clean and organized concession stand, providing a pleasant environment for customers.
Intern
Grand Haven Smile
04.2024 - 05.2024
- Five week internship
- Observed a variety of dental procedures to gain clinical experience and understanding of patient care
- Assisted dental professionals during exams and procedures by preparing instruments and materials
- Sterilized instruments and maintained cleanliness of treatment areas in compliance with safety protocols
- Seated and prepared patients for treatment, ensuring comfort and clear communication
Dockworker
Keenan Marina
06.2021 - 09.2021
- Assist boaters with docking, launching, and securing vessels
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
- Offer customer service and information to boaters and visitors
- Monitor marina activity to ensure safety and security
- Maintain cleanliness of docks, walkways, and surrounding areas
Youth Camp Counselor
YMCA
06.2020 - 12.2020
- Adapted quickly to varying situations at camp while maintaining composure under pressure.
- Coordinated daily schedules for campers, ensuring a balance of structured activities and free time throughout the day.
- Developed strong rapport with campers through active listening and empathetic understanding, fostering trust-based relationships.
- Collaborated with fellow counselors to design entertaining programs that fostered team-building and personal growth.
Education
No Degree - Health Sciences
Oakland University
Rochester, MI04-2028
No Degree - Dental
Careerline Tech Center
Holland, MI06-2024
High School Diploma -
Grand Haven High School
Grand Haven, MI05-2024
Skills
- Sterilization/Disease Prevention
- Dental Hygiene and Prevention
- Business Office Skills
- Dental Radiology
- Dental Laboratory Procedures
- Charting of Teeth
Timeline
Intern
Grand Haven Smile
04.2024 - 05.2024
Concession Stand Manager
Grand Haven High School
09.2023 - 06.2024
Dockworker
Keenan Marina
06.2021 - 09.2021
Youth Camp Counselor
YMCA
06.2020 - 12.2020
No Degree - Health Sciences
Oakland University
No Degree - Dental
Careerline Tech Center
High School Diploma -
Grand Haven High School
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