Abby Reagan
Tahlequah,OK
Summary
Proficient phlebotomist with over four years of experience in patient care and specimen collection. Strong ability to train new staff and educate patients, enhancing overall patient experience and ensuring adherence to safety protocols.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist 1
Cherokee Nation Health Services
Tahlequah, OK
06.2019 - Current
- Collected blood samples following strict safety and hygiene protocols.
- Performed venipunctures and capillary punctures with high precision and care.
- Ensured accurate labeling and handling of specimens for laboratory analysis.
- Educated patients on procedures to alleviate anxiety and ensure cooperation.
- Trained new staff on phlebotomy techniques and safety standards.
- Collaborated with healthcare teams to coordinate patient care effectively.
- Maintained compliance with regulatory requirements and quality assurance measures.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Addressed questions and concerns to educate patients on collection process and procedures.
Clerk 1-2
Cherokee Nation Tribal Registration
Tahlequah, OK
01.2017 - 06.2019
- Processed tribal registrations efficiently, ensuring accurate documentation and compliance with regulations.
- Maintained organized records and files to support data retrieval for tribal member inquiries.
- Assisted in the verification of personal identification documents to uphold integrity of registration process.
- Coordinated communication between departments to streamline registration workflows and enhance service delivery.
- Utilized database management systems to input and update member information accurately.
- Responded promptly to inquiries from tribal members, providing information on registration procedures and requirements.
- Collaborated with team members to develop improved processes for handling high-volume registrations effectively.
Education
High School Diploma -
Hulbert Public School
Hulbert, OKNo Degree - Accounting And Finance
Northeastern State University
Tahlequah, OKCertificate of Technical Studies - Phlebotomy
ICTC
Tahlequah, OK05-2018
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Patient support
- Paperwork processing
- Pediatric phlebotomy
- Recording data
- Patient preparation
- Sample storage
- Multi-sample collection
Certification
- PT - Phlebotomy Technician
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Phlebotomist 1
Cherokee Nation Health Services
06.2019 - Current
Clerk 1-2
Cherokee Nation Tribal Registration
01.2017 - 06.2019
High School Diploma -
Hulbert Public School
No Degree - Accounting And Finance
Northeastern State University
Certificate of Technical Studies - Phlebotomy
ICTC