DHANYA JENNINGS
Memphis,Tennessee
Summary
Certified phlebotomy technician (CPT) eager to apply my skills and compassion for people in an established organization. Committed to enhancing my learning and education via blood draw practices as well as patient care.
Overview
6
6
years of professional experience
Work History
Phlebotomist 1
Octapharma Plasma Center
Memphis, TN
12.2025 - Current
- Collect blood samples using venipuncture and capillary techniques while adhering to safety protocols.
- Maintain equipment calibration and cleanliness to ensure optimal functionality and safety.
- Monitor donor reactions and provided care during donation process to enhance donor experience.
- Enhance patient experience through compassionate care and communication during blood draw procedures.
- Perform other related work duties as assigned or directed to meet goals.
- Collaborate with healthcare professionals to resolve issues related to donor eligibility and specimen integrity.
MEMBER RELATIONSHIP SPECIALIST/LOAN OFFICER
First South Financial Credit Union
09.2022 - 10.2025
- Delivered exceptional front-line service including cashiering and administrative support.
- Opened new accounts and performed file maintenance using internal systems.
- Balanced cash drawer daily and processed money orders and bank checks.
- Managed ATM balancing and night depository transactions.
- Handled loan applications from initial inquiry to completion, ensuring accuracy and compliance.
CUSTOMER SERVICE REPRESENTATIVE
Memphis Area Transit Authority
06.2020 - 09.2022
- Provided timely and courteous assistance to passengers via phone and in person.
- Answered route and schedule inquiries, resolved complaints, and escalated issues when necessary.
- Maintained knowledge of fare structures, pass sales, and service changes.
- Worked in a fast-paced environment while maintaining professionalism and empathy.
Education
Phlebotomy -
Delta Technical College
11.2025
High School Diploma - undefined
Cordova High School
05.2018
Skills
- Blood Collection
- Venipuncture
- Laboratory Safety/Techniques
- Certified Phlebotomy Technician (CPT)
- Basic Life Support (BLS)
- CPR Certified
Timeline
Phlebotomist 1
Octapharma Plasma Center
12.2025 - Current
MEMBER RELATIONSHIP SPECIALIST/LOAN OFFICER
First South Financial Credit Union
09.2022 - 10.2025
CUSTOMER SERVICE REPRESENTATIVE
Memphis Area Transit Authority
06.2020 - 09.2022
High School Diploma - undefined
Cordova High School
Phlebotomy -
Delta Technical College