Joharelis Crespo Rivera
Melbourne,FL
Summary
Dedicated phlebotomist with proven expertise in blood collection and specimen handling at Health First's Holmes Regional Medical Center. Skilled in maintaining patient confidentiality and ensuring HIPAA compliance, I excel in quality control and donor screening, consistently delivering accurate results while fostering a compassionate environment for patients.
Capable with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.
Detail-oriented Vault Clerk versed in bank procedures, money movement and record keeping. Trained in filling cash machines and dispersing amounts to floor staff. Familiar with compliance requirements and legal issues.
Cooperative Correspondence Clerk with over 10 years of customer service experience. Adept at customer service and staying client focused through conflict resolution. Exceptional customer service skills and accurate typing ability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist 1
Health First's Holmes Regional Medical Center
12.2024 - Current
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Organized daily work based on collection priority.
- Used personal protective equipment correctly to protect coworkers and patients.
- Developed and implemented strategies to improve phlebotomy processes.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified proper storage and transportation of specimens to laboratories.
- Participated in quality assurance and competency assessment initiatives.
- Take care of over 90 patients a day.
Payroll Clerk
Costco
10.2021 - 06.2023
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained confidentiality of employee records and payroll information.
- Tracked employee vacation, sick and personal time.
- Completed payroll accurately and timely to meet employee expectations.
- Generated reports to track employee time and attendance.
- Processed timecards and payroll data for team of employees.
- Handle over 30 calls a day from customers.
Vault Clerk
Costco
10.2021 - 06.2023
- Maintained vault and bank security at all times.
- Gathered and counted amounts for shipment off of bank premises.
- Completed reports detailing daily actions, customer services issues, and notable incidents.
- Received and counted incoming transfers from armored car services.
- Updated, corrected and filed documentation for bank records and compliance purposes.
- Kept accurate count of pending transfers and monetary values of various movements.
- Utilized manual and mechanical means to count and verify monetary values.
- Deal with 5 deposits and counting the vault every night for accuracy.
Membership Clerk
Costco
10.2021 - 06.2023
- .Assisted prospective and established members in person or by telephone.
- Led tours of facility to show prospects amenities and other benefits of membership.
- Built strong donor relationships, acknowledged contributions and reached out for specific needs or yearly renewals.
- Coordinated enrollment and onboarding of new members with associated feeds and paperwork.
- Helped members navigate systems, pay for services and resolve different concerns.
- Created successful sales presentations to highlight membership, overcome objections and close sales.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Sign up over 50 customers daily for memberships and credit cards.
Education
Technical - Phlebotomy
Harris Casel Institute
Melbourne, FL01-2015
High School Diploma -
Heritage High School
Palm Bay, FL05-2014
Skills
- Patient confidentiality
- Donor screening
- EMR recordkeeping
- Venipuncture
- Blood collection
- Medical records handling
- Quality control
- On-site testing
- Sample labeling
- HIPAA compliance
- Patient preparation
- Specimen handling
Accomplishments
- Educated 10 phlebotomy students on venipuncture and capillary puncture techniques.
- Achieved great results by completing every with accuracy and efficiency.
Certification
- PT - Phlebotomy Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phlebotomist 1
Health First's Holmes Regional Medical Center
12.2024 - Current
Payroll Clerk
Costco
10.2021 - 06.2023
Vault Clerk
Costco
10.2021 - 06.2023
Membership Clerk
Costco
10.2021 - 06.2023
Technical - Phlebotomy
Harris Casel Institute
High School Diploma -
Heritage High School
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