Abby Ressler
Grand Prairie,TX
Summary
Responsible and dependable with excellent analytics skills coupled with more than 9 years of experience. Highly effective in complying with protocols. Broad skills in troubleshooting as well as experienced in analyzing issues and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
9
9
years of professional experience
Work History
Microbiology Technician
TridentCare
07.2020 - Current
- Grew microbe cultures in different media for identification and sensitivity purposes.
- Handled quality control, troubleshooting, and maintenance for all lab equipment.
- Skilled at working independently and collaboratively in a team environment.
Pharmacy Technician
Walmart
09.2016 - 07.2020
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
Brookshires Pharmacy
09.2015 - 07.2016
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
Pharmacy Technician
Walmart
08.2014 - 07.2015
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Managed opening and closing duties for pharmacy.
Education
Bachelor of Science - Biology
University of North Texas
Denton, TX12.2019
High School Diploma -
Lake Dallas High School
Lake Dallas, TX06.2013
Skills
- Wholesale Ordering
- Staff Leadership
- Patient Confidentiality
- Pharmaceutical Sales and Services
- Secure Drug Inventory
- Laboratory Operations
- Mathematical Aptitude
- Organization and Prioritization
- Aseptic Techniques
- Records Preparation
- Quality Assurance and Control
- New Hire Onboarding
Hobbies
Chicken tending with my husband, Olympic weightlifting, and sewing.
Timeline
Microbiology Technician
TridentCare
07.2020 - Current
Pharmacy Technician
Walmart
09.2016 - 07.2020
Pharmacy Technician
Brookshires Pharmacy
09.2015 - 07.2016
Pharmacy Technician
Walmart
08.2014 - 07.2015
Bachelor of Science - Biology
University of North Texas
High School Diploma -
Lake Dallas High School