Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Santos

Pharmacy Technician
Victorville,CA

Summary

Accomplished and certified Pharmacy Technician with over 5 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Walmart
Rialto, CA
12.2017 - 02.2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Restocked automated medication dispensing equipment.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Reviewed and verified customer information and insurance provider information.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Pharmacy Technician

Walgreens
Rialto, CA
02.2014 - 10.2017
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Restocked automated medication dispensing equipment.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

Education

Pharmacy Techician -

4 D Collage
Colton, CA
12.2014

Skills

  • Patient Profile Setup
  • Dispensing Medications
  • Contact Lens Demonstration
  • Wholesale Ordering
  • Billing Processing
  • Patient History Documentation
  • Prescription Pricing
  • Supply and Equipment Ordering
  • Answering and Routing Calls
  • Reading Comprehension
  • Bulk Medicine Prepacking
  • Critical Thinking
  • Prescription Refill Fulfillment
  • Prescription Order Verification
  • Prescription Filling and Labeling
  • Patient Medical Histories
  • Organization and Prioritization
  • Customer Needs Assessments
  • Dispensing Procedures
  • Cash Register Operation
  • Work Order Preparations
  • Storage Maintenance and Security
  • Equipment Cleaning and Maintenance
  • Medical Coding
  • Medication Documentation
  • Patient Safety
  • Pharmacy Operations
  • Proper Labeling Procedures
  • Dosage Calculation
  • Prescription Preparation
  • Ordering and Stocking Medications
  • Quality Checks
  • Drug Inventory Management
  • Payment Processing
  • Office Cleaning
  • Quality Processes
  • Stocking Shelves

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Walmart
12.2017 - 02.2020

Pharmacy Technician

Walgreens
02.2014 - 10.2017

Pharmacy Techician -

4 D Collage

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Maria SantosPharmacy Technician