Abby Rojas
Hendersonville,NC
Summary
Reliable sales associate with strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.
Overview
9
9
years of professional experience
Work History
PIE Driver/Merchandise Processor
JCrew Distribution Center
01.2017 - 07.2019
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Packing Machine Operator
Shorewood Packing
06.2013 - 12.2016
- Collaborated with team members to streamline workflow, resulting in increased productivity.
- Coordinated seamlessly with other departments such as shipping and receiving, ensuring smooth operations throughout the entire production process.
- Exceeded performance expectations consistently due to strong work ethic, technical skills, and commitment to continuous improvement.
- Maximized output capacity with thorough understanding of optimal machine configurations for each product type.
- Demonstrated flexibility in adapting to various packing machines as needed for different product lines.
- Performed quality control checks consistently, ensuring that packed products met company standards.
- Troubleshot mechanical issues promptly, minimizing delays in the production process.
- Assisted in training new employees on proper machine operation procedures, contributing to a skilled workforce.
- Maintained a clean and safe working environment by following strict safety protocols and guidelines.
Cashier
Ingles Supermarket
03.2010 - 09.2012
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
Associate of Applied Science - Computer Numerically Controlled (CNC) Machinist Technology
Blue Ridge Community College
Flat Rock, NC06.1998
GED -
A-B Tech
Asheville, NC06.1988
Skills
- Excellent communication
- Positive attitude
- Patience and composure
- Reliability and punctuality
- Attention to detail
- Customer focus
- POS System Operation
- Merchandise Restocking
- Guest Services
- Payment Collection
Timeline
PIE Driver/Merchandise Processor
JCrew Distribution Center
01.2017 - 07.2019
Packing Machine Operator
Shorewood Packing
06.2013 - 12.2016
Cashier
Ingles Supermarket
03.2010 - 09.2012
Associate of Applied Science - Computer Numerically Controlled (CNC) Machinist Technology
Blue Ridge Community College
GED -
A-B Tech