ABBY ROPP
Inman,KS
Summary
Motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills that thrive in task-oriented environments. Adept at working effectively unsupervised and/or in team oriented situations, willingness to go where help is needed.
Overview
8
8
years of professional experience
Work History
Order Fulfillment/ Customer Service
Adrian’s Boutique
Buhler, KS
04.2021 - Current
- Aided in live show set up/tear down.
- Printed accurate labels and applied to packages prior to shipment.
- Input inventory into computer system and labeled merchandise with store barcode.
- Pulled and packed products from shelves based on customer orders. Processed incoming orders in a timely manner.
- Demonstrated excellent customer service skills by responding promptly to customer inquiries via phone or email.
- Provided technical support for customers experiencing difficulties with their online shopping experience.
- Managed online store inventory levels, monitored stock availability, and reordered supplies as needed.
- Responded promptly to customer inquiries via email or phone calls regarding product information or order status updates.
Care's Club Attendant
Union Valley Elementary School
Hutchinson, KS
08.2022 - 05.2023
- Kept accurate records of attendance and daily activities.
- Monitored the safety of all children while inside or outside the facility.
- Organized snacks for children during snack time.
- Communicated with parents about their child's progress and behavior.
- Helped facilitate smooth transitions between activities throughout the day.
- Observed each child's individual needs while maintaining an overall group setting.
Patient Care Attendant
Hutchinson Clinic
Hutchinson, KS
08.2020 - 02.2021
- Greeted incoming patients in a kind and professional manner
- Took temperatures of incoming patients and staff
- Asked incoming patients screening questions and made sure all PPE was worn properly
- Directed patients to their desired areas of the clinic
- Covered multiple buildings, went where I was needed
- Sanitized all patient-used clinic equipment and maintained a clean workspace.
Sandwich Artist
Jimmy Johns
College Station, TX
07.2017 - 06.2020
- Earned reputation for good attendance and hard work
- Worked closely with team members to deliver order requirements in a timely manner
- Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Handled all delegated tasks, including cleaning and stocking inventory
- Trained sandwich artists to apply attention to detail and commitment to quality
- Organized food preparation stations and replenished supplies to maximize efficiency
- Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales
- Entered requested menu items into the POS terminal, modifying with substitutions and add-ons to customize orders
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Photo Specialist
Walgreens
Hutchinson, KS
11.2015 - 05.2017
- Oversaw the maintenance of lab printers and photo processing equipment to ensure consistent functionality
- Assisted customers with design projects that would be completed in the photo lab
- Resolved customer problems with speed and professionalism to maintain high satisfaction ratings
- Completed daily checklists to maximize the efficiency of photo department operations
- Tagged merchandise, updated signs and built displays for new and promotional products
- Cleaned and maintained a clean workspace/ customer space
- Improved customer satisfaction by finding creative solutions to problems.
Education
Associate of Arts - Social Work
Hutchinson Community College
05.2018
Skills
- Punctual and Reliable
- Effective Communication
- Detail Oriented
- Inventory Management
- Time Management
- Customer Service
- Strong Work Ethic
- Teamwork and Collaboration
- Order Processing
- POS System Operation
References
References available upon request.
Timeline
Care's Club Attendant
Union Valley Elementary School
08.2022 - 05.2023
Order Fulfillment/ Customer Service
Adrian’s Boutique
04.2021 - Current
Patient Care Attendant
Hutchinson Clinic
08.2020 - 02.2021
Sandwich Artist
Jimmy Johns
07.2017 - 06.2020
Photo Specialist
Walgreens
11.2015 - 05.2017
Associate of Arts - Social Work
Hutchinson Community College
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