Eliejah Blain
Hollywood,FL
Overview
4
4
years of professional experience
Work History
Customer Service/Sales Associate/Order Fulfillment Associate
Home Depot
Coconut Creek, FL, USA
07.2020 - 11.2024
- Handled customer complaints in a professional manner
- Demonstrated product features and benefits for customers' needs
- Upsold additional items based on customer interests and needs
- Maintained cleanliness of store environment including floors, windows, displays
- Greeted customers and provided exceptional customer service
- Restocked shelves as needed to ensure sufficient inventory levels
- Provided accurate information about products, prices and services
- Assisted customers with product selection, sizing and styling
- Developed trusting relationships with customers by making personal connections
- Packaged items with appropriate materials to prevent damage during shipping
- Fulfilled orders quickly to accomplish challenging daily objectives
- Operated forklift, pallet jack, or other equipment as needed
- Used handheld scanners to key in data for packages
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors
- Stocked shelves, racks, and bins with new or transferred merchandise
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Packaged fragile items with protective padding to prevent damages during shipments
- Helped customers find specific products, answered questions, and offered product advice
- Sold various products by explaining unique features and educating customers on proper application or usage
Education
Some College -
Broward College
Fort Lauderdale, FLHigh School Diploma -
Coconut Creek High School
Coconut Creek, FL06.2020
Skills
- Client Account Management
- Upselling
- Order Processing
- Product Sales
- Inventory Control
- Sales Development
- Reliable and punctual
- Excellent communication skills
- Positive and professional
- Reading comprehension skills
- Conflict Resolution
- Customer Service
- Time Management
- Teamwork and Collaboration
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Customer Service/Sales Associate/Order Fulfillment Associate
Home Depot
07.2020 - 11.2024
Some College -
Broward College
High School Diploma -
Coconut Creek High School