ABBY ROSENOF

• Fulfill guests expressed and unexpressed wishes by delivering indulgent dining experiences and building connections consistent with Eddie V's core values
• Guide guests through menus to help provide food, beverage and wine recommendations

• Provide guests with a memorable and quality dining experience by anticipating needs, communicating with other departments of the restaurant and properly executing Olive Gardens service standards
• Certified Trainer responsibilities include training new hires (both servers and bartenders) consistent with Olive Garden standards
• As Service Professional, I assist with management duties where needed
• Duties include: Supervising staff ensuring good flow to labor ratio, dealing with guest complaints, assigning server sections according to server capabilities, coaching co-workers to perform to the best of their abilities and assisting with liquor orders as well as inventory
• Prep cook duties include preparing food per Olive Garden standards while following all health code guidelines

• Correctly and efficiently enter phone, delivery, pick-up and dine in orders into POS system
• Provided guests with pleasurable and quality experience in a clean and friendly environment

• Worked with a POS system to accurately take customers orders, deliver the subs to customers, and kept restaurant clean
• Efficiently and single-handedly rung up $1,000+ lunches

GPA: 3.7, Dean’s List

• Graduated cum laude