Abby Sheldon

After completing college, I plan on completeing my Masters degree in Clinical Psychology and couseling. Afterwards, I plan to work within the Department of Justice as a Psychologist in Federal Prisons. During college I am looking for a position to help expand my social skills, teamwork skills, creating a community for others, and be a peer ally and inclusive.

Resident Assistant professional prepared for role that demands high standards and results. Proven ability to create welcoming and safe living environment while addressing resident concerns effectively. Emphasizes team collaboration and adaptability, ensuring harmonious community. Known for strong organizational and interpersonal skills.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

• I am responsible for communicating and assisting customers
• I created a friendly, supportive, and welcoming community
• This has grown by customer service skills and has improved my ability to cultivate an inclusive environment
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.