Abby Shelton
Fayetteville,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Server
Smitty's Restaurant
Fayetteville, AR
02.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
Communications Intern
Univeristy of Arkansas
Fayetteville , AR
06.2023 - 08.2024
- Researched and wrote articles for a variety of publications through the University.
- Conducted interviews with subject matter experts to obtain relevant information.
- Generated ideas for new stories or topics to write about.
- Assisted photographers with setting up lighting equipment, backdrops and props for studio shoots.
Restaurant Hostess
Southern Food Company
Fayetteville, AR
02.2023 - 08.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Education
Bachelor of Arts - Journalism
University of Arkansas, Fayetteville
Fayetteville, AR05-2025
Skills
- Guest Engagement
- Point of Sale (POS) system operations
- Strong verbal communication
- Interpersonal and written communication
- Media Relations
- Food Running
- Quality Control
- Exceptional customer service
Timeline
Server
Smitty's Restaurant
02.2024 - Current
Communications Intern
Univeristy of Arkansas
06.2023 - 08.2024
Restaurant Hostess
Southern Food Company
02.2023 - 08.2024
Bachelor of Arts - Journalism
University of Arkansas, Fayetteville
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