Summary
Overview
Work History
Education
Skills
Websites
Work Preference
Timeline
Abby Taylor

Abby Taylor

Project Manager
Plano,TX

Summary

Focused project manager bringing several years of developing continuous improvements throughout planning and implementation phases of projects. Demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive growth. I am a clear communicator who thrives in a team-based setting or can work independently. Mission-driven and a believer in working smarter and not harder. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. I have had the privilege of working remote since 2007, trust, honesty and integrity are essential in any environment. May you find the best individual for your organization, thank you for your time.

Overview

15
15
years of professional experience

Work History

Project Manager

HighRoads
Plano, TX
10.2022 - Current
  • Tracked progress against timelines using agile tools such as JIRA
  • Utilized Agile methodology for project management and coordinated sprints with cross-functional teams.
  • Coordinated with product owners and other stakeholders throughout the Agile development process.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Provided guidance to team members regarding tasks assigned to them.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Produced thorough, accurate and timely reports of project activities.
  • Provide support during user acceptance testing cycles.
  • Conducted interviews with subject matter experts to gather information on existing systems and procedures.
  • Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
  • Assisted in designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
  • Demoed system functionality to customers.
  • Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.

Business Systems Analysis Advisor

NTT DATA
02.2018 - 10.2022
  • Improved auto adjudication for behavioral health pricing
  • Provider contract build, fee schedule build and reimbursement methodologies for Medicaid Lines of business
  • MEDEF and benefit rule creations and updates when needed
  • Successfully designed workflow within team to improve accuracy and post validation methods
  • Design, test, and implement reports or file feeds to support department
  • Project management of projects from design to implementation
  • Requirement mapping and mentor training
  • Process Improvements with procedure building and automation
  • Managing plans escalated tasks, review escalated issues
  • Work with IT Operations supplying requirements to implement processes
  • Managed high-pressure deadlines simultaneously, working efficiently and independently to deliver results for various tasks
  • Subject matter expert for custom behavioral health process and claims
  • Mentor to front end users to understand expectations and outcomes
  • Work with Provider Maintenance team and plan’s PM team to unite all parties for expected outcome and provider validations
  • Utilize SharePoint documentation to create documents for procedure workflow
  • Peer review.

Lead Assistant to Investment Banker

Hilltop Securities
01.2016 - 02.2018
  • Analyzed balance sheets and financial statements for Disclosure Database
  • Organized and creating procedures
  • Preparation of Preliminary and Official Statements using Microsoft Word and Excel
  • Answer Phones/transfer calls
  • Preparation of Continuing Disclosures for EMMA Filings via Electronic Municipal Market Access (EMMA) system
  • Invoice Clients
  • Correspondence
  • Prepared files for critical record keeping
  • Proficient in Excel, Nuance, PDS, Word and Outlook
  • Preparation of Bond Deal Closing Memos
  • Work with Bond Counsel Lawyers when needed to gather data/tasks
  • Personal Assistance to a Public Finance Banker
  • Handle expenses and calendars
  • Help in coordinating meetings
  • Assisted in accessing and purchasing CUSIPS- via the Municipal Securities Rulemaking Board (MSRB).

Configuration Business Analyst

Dell Inc - NTT Data
12.2009 - 01.2016
  • Configure and enhance automated processing of benefits
  • Benefit Rule creation and MEDEFs
  • Develop procedural processes for publishing
  • Customer Management Module Xcelys 6.3 – created queues when needed and complex QRT reviews for Config team
  • Train users on environment and configuration process
  • NDC Validation
  • Audit and analyze data and attend internal audit calls and issues
  • Validate, build and test data per plan requirements
  • SQL, Word and Excel
  • SharePoint

Education

Texas Real Estate - Real Estate

Champions School of Real Estate
06-2021

Some College (No Degree) - Property & Casualty

El Centro College

Skills

  • Benefit Configuration Analyst
  • Behavioral Health Pricing Configuration
  • Process Improvements
  • Procedure Building
  • Training new processes
  • Project Management
  • Talent Development
  • Team Lead
  • SQL
  • Diamond
  • Xcelys
  • CORE FTP
  • Project development
  • Document Management
  • Project Planning
  • Project tracking
  • Data Analysis
  • Schedule Management
  • Cross-Functional Collaboration
  • Business Analysis
  • Project Scheduling
  • Client Relations
  • Customer Relations
  • Stakeholder Communications
  • Agile Methodology
  • Jira and Confluence
  • Critical Thinking
  • Communication
  • Software Development Tools: JIRA, Confluence
  • MS Office

Websites

Work Preference

Location Preference

Remote

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home option401k matchPaid time offPaid sick leave

Timeline

Project Manager - HighRoads
10.2022 - Current
Business Systems Analysis Advisor - NTT DATA
02.2018 - 10.2022
Lead Assistant to Investment Banker - Hilltop Securities
01.2016 - 02.2018
Configuration Business Analyst - Dell Inc - NTT Data
12.2009 - 01.2016
Champions School of Real Estate - Texas Real Estate, Real Estate
El Centro College - Some College (No Degree), Property & Casualty

Similar Profiles

CREATE PROFILE
Abby TaylorProject Manager