Abby VanHouten
Summary
Human Resources professional with a Bachelor of Business Administration in Human Resource Management and a Bachelor of Business Administration in Digital Marketing from Francis Marion University. Experienced in administrative support, employee onboarding, records management, training, scheduling, and maintaining confidential information in fast-paced environments. Demonstrated success coordinating processes, managing documentation, supporting organizational operations, and delivering exceptional customer service. Proficient in Microsoft Office Suite, event coordination, and cross-functional communication. Recognized for strong organizational skills, attention to detail, and a commitment to fostering positive workplace experiences.
Overview
2027
2027
years of professional experience
Work History
Administrative Assistant (Student Employee)
Francis Marion University
Florence, SC
08.2023 - 05.2026
- Managed and maintained hundreds of student records while ensuring accuracy, confidentiality, and compliance with university policies and procedures.
- Trained and onboarded 5+ student employees on office operations, technology systems, customer service standards, and departmental expectations.
- Coordinated scheduling, meetings, and appointments for faculty and staff, supporting efficient daily operations and time management.
- Provided administrative support to students, faculty, and staff by responding to inquiries and resolving issues in a professional manner.
- Supported records management and documentation processes, contributing to organized and efficient departmental operations.
- Coordinated logistics for 30+ academic events and departmental initiatives, ensuring successful execution and engagement.
- Created informational and promotional materials to support departmental communication and student engagement efforts.
Customer Service Associate
Ole Timey Meat Market
Camden, SC
2020 - 2022
- Built strong customer relationships through effective communication, professionalism, and problem resolution.
- Delivered exceptional customer service to 50+ customers daily while resolving concerns and providing product recommendations.
- Managed inventory tracking and documentation for hundreds of products, ensuring operational efficiency and quality standards.
- Oversaw daily operations during management absences, demonstrating leadership, accountability, and decision-making abilities.
Education
Bachelor of Business Administration - Human Resources Management
Francis Marion University
Florence, SC05-2026
Bachelor of Business Administration - Digital Marketing
Francis Marion University
Florence, SC05-2026
Skills
- Administrative Support
- Employee Onboarding
- Records Management
- Training & Development
- Scheduling & Coordination
- Documentation Management
- Confidential Information Handling
- Customer Service
- Event Coordination
- Microsoft Office Suite
- Cross-Functional Communication
- Organizational Skills
- Attention to Detail
- Process Coordination
Timeline
Administrative Assistant (Student Employee)
Francis Marion University
08.2023 - 05.2026
Customer Service Associate
Ole Timey Meat Market
2020 - 2022
Bachelor of Business Administration - Human Resources Management
Francis Marion University
Bachelor of Business Administration - Digital Marketing
Francis Marion University