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Associate General Dentist

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Associate Principal Engineer

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Seasoned professional with a strong background in navigating high-pressure environments, honed through extensive military service in the Navy and at Fidelity Investments. Adept at adapting to rapidly changing conditions and shifting priorities, with a proven ability to strategize and overcome obstacles to achieve company success. Leveraging a blend of discipline, hands-on experience, and education to drive efficiency and effectiveness in large, dynamic organizations. Committed to bringing a proactive, solution-oriented approach to problem-solving and goal attainment.

Experienced operations leader with over a decade of success in contact center management, customer experience strategy, and team leadership. Proven ability to optimize workflows, drive KPI improvements, and lead high performing teams in fast paced, high volume environments. Skilled in executive escalation management, cross-functional collaboration. Passionate about delivering exceptional service experiences and championing the member voice.

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

I have almost 14 years of experience in Finance working at Fidelity Investments. A good portion of that time I've spent directly teaching and developing licensing curriculum for exam preparation for various FINRA exams, leading the Licensing/Onboarding program at the Jacksonville Regional site for Fidelity. The majority of my tenure at Fidelity has been in roles working directly with invested clients, both self-directed and those seeking professional investment management services.

Client-focused professional with experience prospecting, managing, and growing client relationships to drive satisfaction, retention, and long-term value. Skilled in strategic problem-solving, proactive communication, and guiding clients through complex processes to ensure successful outcomes. Proven ability to build trust and foster lasting partnerships through tailored support and consistent follow-through.

CompTIA A+ certified bilingual IT Support professional with hands-on experience in server operations, hardware troubleshooting, networking, and system administration. Experienced in efficiently resolving technical issues and supporting end-users by leveraging strong problem-solving, teamwork, and customer service skills. Seeking an entry-level IT Support role to deliver reliable IT solutions, improve workflows, and provide exceptional user support.

I am a hard worker, I learn quickly and I strive to meet or exceed my employer’s expectations. I have good communication skills and understand the importance of being dependable, flexible, adaptable, reliable, trustworthy and meticulous. I hope you will strongly consider my information.


I have worked at United Parcel Service for the majority of my life but am currently looking for a transition into different fields, specifically IT after I have completed my education at Cincinnati State

Customer-focused, having skills in sales with a solid understanding of retail dynamics and customer service. Offering 7 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Focused on satisfying customers by providing high-quality service. Determined and dedicated to exceeding mandates. Eager to take on higher responsibilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced in customer, hospitality, retail and financial services. Accomplished at training new employees on cash/credit transactions and hosting services. Willing to take on a variety of responsibilities for business improvement and exceptional customer/client relations. Highly successful at interacting with a diverse group of customers, peers and leaders.

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Financial Service Associate

Web Coordinator

GRAPHIC DESIGNER, SALESPERSON

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Associate of Applied Science: Audio /Video Production -

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Financial Service Associate

Web Coordinator

GRAPHIC DESIGNER, SALESPERSON

Associate of Applied Science: Audio /Video Production -

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