Abby Walter
Boone,IA
Summary
Customer-focused with over a year of experience in fast-paced food service, adept at handling high-volume rushes while maintaining accuracy and speed. Proven track record of connecting authentically with customers to build loyalty, managing point-of-sale systems, and keeping store areas exceptionally clean. Eager to bring energy, efficiency, and a passion for uplifting customer experiences.
Overview
8
8
years of professional experience
Work History
Temp Worker
Advance Services, Inc.
Ames, IA
01.2026 - Current
- Operated machinery to ensure efficient production workflows.
- Assisted in quality control inspections to maintain product standards.
- Collaborated with team members to enhance operational efficiency.
- Trained new employees on safety protocols and equipment usage.
- Monitored inventory levels and reported discrepancies to management.
- Resolved operational issues promptly, ensuring minimal disruption to production.
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
Barista
Starbucks
Des Moines, IA
10.2023 - 04.2024
- Managed all aspects of the customer journey, from precise order taking to successful completion of cash and card transactions.
- Maintained a clean and organized service environment during high-traffic periods, ensuring efficiency and customer satisfaction.
- Applied active listening skills to accurately prepare customized beverages and food items under tight timelines.
Barista
Hy-Vee Starbucks
Des Moines, IA
02.2021 - 08.2021
- Delivered positive customer experiences by communicating product knowledge and managing expectations.
- Assisted with inventory tracking and stocking to maintain operational accuracy.
Customer Service Representative
L Brands Bath & Body Works
Des Moines, IA
07.2020 - 02.2021
- Drove sales through personalized recommendations based on customer needs and preferences.
- Maintained floor standards through stocking and visual merchandising.
Customer Service Representative
B-Bops Inc.
Ankeny, IA
07.2018 - 07.2020
- Resolved customer issues efficiently across drive-thru and retail environments.
- Handled complex transactions including cash management, returns, and exchanges.
Education
High School Equivalency Diploma (HiSED) - undefined
DMACC Campus
Ankeny, IA01.2019
Skills
- Assisted in sales activities to enhance customer satisfaction
- Supported technical operations by troubleshooting issues as they arose
- Managed supply restocking to maintain inventory levels
Section name
- Highly customer-focused with over 5 years of diverse experience across retail, food service, and childcare.
- Proven ability to resolve complex issues, manage high-volume transactions, and maintain positive client relationships, resulting in superior service delivery and operational efficiency.
- Excellent written and verbal communication skills with a strong focus on problem-solving and adaptability.
Timeline
Temp Worker
Advance Services, Inc.
01.2026 - Current
Barista
Starbucks
10.2023 - 04.2024
Barista
Hy-Vee Starbucks
02.2021 - 08.2021
Customer Service Representative
L Brands Bath & Body Works
07.2020 - 02.2021
Customer Service Representative
B-Bops Inc.
07.2018 - 07.2020
High School Equivalency Diploma (HiSED) - undefined
DMACC Campus