Abby Wymer
Millersport,OH
Summary
Detail-oriented Warranty Administrator with a well-coordinated and proactive approach to verifying information, following up with manufacturers and solving customer concerns. Excellent multitasking and communication skills. Offering 6 years of related experience.
Overview
13
13
years of professional experience
Work History
Warranty Administrator
Ricart Ford
05.2015 - Current
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Processed claim paperwork and followed up on missing information to complete processing.
- Monitored factory recalls and announcements to stay on top of changes.
- Maintained detailed service and customer records.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
Retail Worker
T.J. Maxx
01.2011 - 12.2014
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Lancaster High School
Lancaster, OH06.2013
Skills
- Claims Submissions
- Policy Management
- Paperwork Processing
- Compliance Reviews
- Teamwork and Collaboration
- Customer Service
- Data Entry
- Critical Thinking
- Organizing and Prioritizing Work
- Proficient in CDK DMS
- Attention to Detail
Timeline
Warranty Administrator
Ricart Ford
05.2015 - Current
Retail Worker
T.J. Maxx
01.2011 - 12.2014
High School Diploma -
Lancaster High School
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