Abby Xuan
New York
Summary
I am writing to express my interest in the Assistant Retirement Benefits Examiner position with the Board Education Retirement System. With a strong background in billing, insurance authorization, accounting assistance, and customer service, I bring the analytical,organizational, and communication skills necessary to succeed in this role.
Overview
16
16
years of professional experience
Work History
Restaurant Member
Tanoshii Ramen
7718 5Th Ave Brooklyn, NY,11209
12.2018 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- assisted in collecting and organizing financial data,and submitted records to the accountant.
Insurance Billing Clerk
Dragon Medical Supply
6315 8Th Ave Brooklyn,NY,11209
01.2013 - 09.2018
- Processed insurance claims and billing statements to ensure accurate record-keeping.
- Assisted in verifying patient information for correct billing procedures.
- Maintained electronic filing systems for efficient retrieval of billing documents.
- Collaborated with team members to resolve discrepancies in billing accounts.
- Learned software applications used for insurance processing and data entry.
- Assisted with reducing outstanding accounts receivables by diligently following up denied coverage cases.
- Enhanced customer satisfaction with prompt resolution of billing issues and inquiries.
- Improved claim processing efficiency by accurately entering data and verifying insurance information.
Assistant of Accoutant
Korean Cloth Manufacture Corporation
In China
07.2009 - 03.2011
- Developed and maintained effective filing systems use excel office software.
- Performed monthly bank reconciliations to maintain accuracy of financial data and prevent potential issues.
- Calculated monthly expenses and income using Excel,ensuring accuracy and completeness of financial data.
- developed strong Excel and data management skills supporting financial operations.
Education
Associate of Science - Accounting
Queensborough Community College
Oakland Gardens, NY05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Restaurant Member
Tanoshii Ramen
12.2018 - Current
Insurance Billing Clerk
Dragon Medical Supply
01.2013 - 09.2018
Assistant of Accoutant
Korean Cloth Manufacture Corporation
07.2009 - 03.2011
Associate of Science - Accounting
Queensborough Community College