Abby Xuan
New York
Summary
I am writing to express my interest in the Assistant Retirement Benefits Examiner position with the Board Education Retirement System. With a strong background in billing, insurance authorization, accounting assistance, and customer service, I bring the analytical,organizational, and communication skills necessary to succeed in this role.
Overview
16
16
years of professional experience
Work History
Restaurant Member
Tanoshii Ramen
12.2018 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- assisted in collecting and organizing financial data,and submitted records to the accountant.
Insurance Billing Clerk
Dragon Medical Supply
01.2013 - 09.2018
- Processed insurance claims and billing statements to ensure accurate record-keeping.
- Assisted in verifying patient information for correct billing procedures.
- Maintained electronic filing systems for efficient retrieval of billing documents.
- Collaborated with team members to resolve discrepancies in billing accounts.
- Learned software applications used for insurance processing and data entry.
- Assisted with reducing outstanding accounts receivables by diligently following up denied coverage cases.
- Enhanced customer satisfaction with prompt resolution of billing issues and inquiries.
- Improved claim processing efficiency by accurately entering data and verifying insurance information.
Assistant of Accoutant
Korean Cloth Manufacture Corporation
07.2009 - 03.2011
- Developed and maintained effective filing systems use excel office software.
- Performed monthly bank reconciliations to maintain accuracy of financial data and prevent potential issues.
- Calculated monthly expenses and income using Excel,ensuring accuracy and completeness of financial data.
- developed strong Excel and data management skills supporting financial operations.
Education
Associate of Science - Accounting
Queensborough Community College
Oakland Gardens, NY05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Restaurant Member
Tanoshii Ramen
12.2018 - Current
Insurance Billing Clerk
Dragon Medical Supply
01.2013 - 09.2018
Assistant of Accoutant
Korean Cloth Manufacture Corporation
07.2009 - 03.2011
Associate of Science - Accounting
Queensborough Community College