Summary
Overview
Work History
Education
Skills
Coursework
References
Timeline
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Abbygail Sotelo

Corona,CA

Summary

Dynamic professional with experience at Jersey Mike's, excelling in team building and customer engagement. Proven track record in training staff and optimizing inventory management, fostering a positive environment that enhances customer satisfaction. Adept at conflict resolution and effective communication, driving sales and loyalty through exceptional service.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Jersey Mike's - Assistant Manager
Corona, CA
09.2022 - Current
  • Supervise daily store operations, ensuring a smooth and efficient workflow during shifts
  • Assist in training and onboarding of new hires, as well as ongoing training for shift leads and other assistant manager
  • Quickly resolve issues as they arise, maintains a positive environment for both customers and staff
  • Updating inventory on a weekly basis and managing paperwork
  • Manage staff scheduling to optimize labor costs and meet business needs

Group Sales Intern

Los Angeles Clippers
Los Angeles, CA
02.2025 - 04.2025
  • Engaged with fans to create a vibrant atmosphere, promoting excitement and enthusiasm
  • Collaborated in organizing and executing events to enhance fan experience and community engagement
  • Contributed to membership sales efforts, fostering loyalty and encouraging fan retention

Sales Intern

Los Angeles Sparks
Los Angeles, CA
04.2024 - 09.2024
  • Engaged with fans to create a vibrant atmosphere, promoting excitement and enthusiasm
  • Collaborated in organizing and executing events to enhance fan experience and community engagement
  • Contributed to membership sales efforts, fostering loyalty and encouraging fan retention

Education

Bachelor of Arts - Communication

California State University of Fullerton
Fullerton
07-2025

Associates of Arts - Communication

Fullerton Community College
Fullerton, CA
12.2023

Skills

  • Microsoft Word
  • Customer engagement
  • Team building
  • Effective communication
  • Training and onboarding
  • Sales support
  • Customer service
  • Inventory management
  • Conflict resolution
  • Microsoft Excel
  • Microsoft Powerpoint
  • Social Media
  • Team motivation
  • Employee scheduling

Coursework

  • Public Speaking
  • Essentials of Argumentation
  • Small Group Communication
  • Interpersonal Communication
  • Entertainment and Tourism Club
  • Entertainment and Tourism
  • Mass Media Ethics
  • Persuasive Communications
  • Communication Law
  • Communication Digital Media

References

References available upon request.

Timeline

Group Sales Intern

Los Angeles Clippers
02.2025 - 04.2025

Sales Intern

Los Angeles Sparks
04.2024 - 09.2024

Assistant Manager

Jersey Mike's - Assistant Manager
09.2022 - Current

Bachelor of Arts - Communication

California State University of Fullerton

Associates of Arts - Communication

Fullerton Community College