Abby Lynne Kamensky
Aurora
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Sales Associate
Vera Bradley
06.2020 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
Beauty Consultant
Walgreens
08.2016 - 01.2017
- Identified client needs and recommended products based on preferences and requirements.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Beauty Consultant
Boots Retail USA
01.2011 - 07.2016
- Identified client needs and recommended products based on preferences and requirements.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Sales Associate
Aveda Lifestyle Store
01.2000 - 02.2001
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Telemarketing Sales Representative
MCI Telecommunications
01.1994 - 05.1997
- Completed daily cold calling and outreach to build sales pipeline.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded contact information of customers and potential customers in internal database.
- Made average of [Number] outbound and inbound calls per day.
- Assisted with training and orientation of new employees.
- Attained quota monthly, and received sales awards for percent of plan.
- Trained and mentored new telemarketers on best practices, communication strategies and performance standards.
Telemarketing Sales Representative
GLS Direct
01.1992 - 01.1993
- Completed daily cold calling and outreach to build sales pipeline.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded contact information of customers and potential customers in internal database.
- Troubleshot problems for callers and helped independently resolve common issues.
- Overcame objections using friendly, persuasive strategies.
Education
Associate of Arts - General Studies
Landmark College
Putney, VT02.2009
Skills
- Visual Merchandising
- Store Displays
- Dispute Mediation
- Critical Thinking
- Verbal Communication
- Product and Service Sales
- Guest Relations
- Social Perceptiveness
- Market Research
Timeline
Sales Associate
Vera Bradley
06.2020 - 10.2020
Beauty Consultant
Walgreens
08.2016 - 01.2017
Beauty Consultant
Boots Retail USA
01.2011 - 07.2016
Sales Associate
Aveda Lifestyle Store
01.2000 - 02.2001
Telemarketing Sales Representative
MCI Telecommunications
01.1994 - 05.1997
Telemarketing Sales Representative
GLS Direct
01.1992 - 01.1993
Associate of Arts - General Studies
Landmark College
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