Summary
Overview
Work History
Education
Skills
Timeline
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Abcde Ceballos

Corpus Christi,TX

Summary

Dynamic customer service professional with proven expertise at H-E-B Plus, excelling in communication and teamwork. Recognized for resolving inquiries efficiently and enhancing workflow. Proficient in cash handling and demonstrating adaptability in fast-paced environments. Committed to delivering amazing service and promoting products well.

Knowledgeable with solid background in customer service, ensuring client satisfaction through effective communication and problem-solving. Proven ability to manage customer inquiries and resolve issues efficiently. Demonstrated skills in team collaboration and adaptability to changing environments.

Overview

2
2
years of professional experience

Work History

Customer Service Assistant/ Service CTF

H-E-B Plus
02.2025 - Current
  • Delivered exceptional customer service through effective communication and active listening skills.
  • Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
  • Collaborated with team members to streamline processes, enhancing overall workflow efficiency.
  • Adapted quickly to changing priorities and provided timely support during peak business hours.

Team Lead

Schlotzsky's
08.2023 - 02.2025

-Mastered POS systems to handle payments ranging from $3000 to $5000 per shift; Take orders and answer questions on menu items, prepare and ring up food items, as develop multitasking skills and customer service
-Follow and enforce procedures to ensure safe feed preparation, assembly, and presentation
-Maintained clean dining ares, restrooms, and work stations by routinely sweeping, mopping, replenishing supplies, and disposing garbage
- Weekly inventory orders

Education

BBA - Finance

Del Mar College
Corpus Christi, TX
05-2028

Skills

  • Communication
  • Teamwork and collaboration
  • Adaptability
  • C knowledge
  • Excel/Word knowledge
  • Cash handling
  • Product promotion

Timeline

Customer Service Assistant/ Service CTF

H-E-B Plus
02.2025 - Current

Team Lead

Schlotzsky's
08.2023 - 02.2025

BBA - Finance

Del Mar College