Rachel Resch
Miami Beach,FL
Summary
Enthusiastic Student Athlete dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, good sportsmanship and motivation.
Overview
4
4
years of professional experience
Work History
Hostess
Kona Grill Hostess
Miami Beach, FL
01.2022 - Current
- I Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- I Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- I Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Informed servers of newly seated parties for speedy service.
- I Used cash registers and credit card machines to cash out customers.
- I Collected information from arriving customers to seat groups or place them on waitlist.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- I Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Childrens Health Internship
Childrens
Miami Beach, FL
01.2022 - Current
- Observed and monitored client behavior and responses to treatment.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- I provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- I Displayed sensitivity to cultural and linguistic needs of clients and families served.
- I applied array of different methodologies to assist patients with therapy.
- Offered and documented treatment consent forms in patient health records.
- Involved clients' family members in planning social service programs.
- I utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making.
Skin MD and Beyond Internship
Fiona Wright Md
Miami Beach, FL
01.2021 - Current
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm and exceptional customer experience.
- Recommended retail products for at-home use.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- I stocked treatment rooms with proper supplies.
- I welcomed clients arriving for appointments.
- Carried out product inventory checks, charting and consultations.
- I demonstrated product application on clients using testers and samplings.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- I examined merchandise and took inventory to identify items to be reordered and replenished.
- Handled busy schedules and stayed on top of key deadlines.
- Notified supervisor of supply needs to maintain stock of necessary items.
Equestrian
Brawley Farms
Flower Mound, TX
03.2020 - 04.2022
- I exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Applied discipline and sense of responsibility toward all team and personal activities.
- I managed time effectively while traveling for games, attending practice and going to classes.
- Attended all practices, meetings and workouts on time.
- I developed and maintained key relationships fellow athletes, coaching staff and school administrators and professors.
- Determined areas in need of improvement and optimized strategies to strengthen performance.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
- Worked with coaches and trainers to understand and implement improvement strategies.
- I quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Lifeguard
Stonebriar Country Club
Frisco, Texas
05.2021 - 09.2021
- I monitored safety of guests in and around swimming pool.
- I learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- I observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Entered water immediately to pull struggling swimmers to safety.
- Detailed safety rules and procedures regarding activities to customers and guests.
- I saved distressed persons using rescue techniques and equipment.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Completed basic maintenance and repairs to keep pools functioning properly.
Education
Bachelor of Science - Biology
University of Miami
Miami, FL05.2022
Skills
- Self-motivated professional
- Collaboration
- Flexible & Adaptable
- Customer Service
- Good listening skills
- Teambuilding
- Responsible
- Decision Making
- Adaptability
- Multitasking abilities
- Leadership
Additional Information
- AWARDS & HONORS , 3 US Gold Presidential Service Awards, IEA High Point Rider out of Zone 7, IEA Sportsmanship Award at Zone Finals, National Society of High School Scholars Award, High School Medical Award
Timeline
Hostess
Kona Grill Hostess
01.2022 - Current
Childrens Health Internship
Childrens
01.2022 - Current
Lifeguard
Stonebriar Country Club
05.2021 - 09.2021
Skin MD and Beyond Internship
Fiona Wright Md
01.2021 - Current
Equestrian
Brawley Farms
03.2020 - 04.2022
Bachelor of Science - Biology
University of Miami
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