Information Technology Intern
Highline College
2023.07 - 2023.09
- Provided basic end-user troubleshooting and desktop support.
- Set up network profiles, security permissions and file sharing systems.
- Performed daily system monitoring, verifying integrity and availability of
hardware, server resources, systems and key processes. - Developed and maintained strong client relationships to deliver exceptional
customer service and problem resolution. - Communicated regularly with customers concerning data exchange and technology integration.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.