Abdalla Murphy
Flint,MI
Summary
High school graduate with a strong background in the food service industry. Expertise in team leadership, customer service, and operational management. Eager to leverage management experience and dedication to exceptional customer service in a new role. Known for hard-working nature and unwavering commitment to success.
Overview
4
4
years of professional experience
Work History
Broiler Chef
Texas Roadhouse
11.2024 - Current
- Supervised kitchen operations, ensuring adherence to food safety and quality standards.
- Trained and mentored junior chefs on best cooking practices and techniques.
- Developed new recipes, enhancing menu offerings based on seasonal ingredients.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Collaborated with front-of-house staff to ensure timely service during peak hours.
- Implemented cost-control measures, optimizing ingredient usage without compromising flavor.
- Monitored kitchen performance metrics to identify areas for improvement and training needs.
- Assisted with training new staff members on proper cooking techniques and kitchen procedures, fostering a cohesive team environment.
Shift Lead
Panda Express
01.2024 - 10.2024
- Supervised and managed daily restaurant operations, ensuring customer satisfaction and service efficiency.
- Led and motivated a team of staff members to deliver high-quality service in a fast-paced environment.
- Trained new team members on company policies, food preparation, and customer service techniques.
- Managed inventory and placed orders to ensure adequate stock levels.
- Resolved customer complaints promptly to maintain a positive restaurant atmosphere.
Assistant Manager
Domino’s Pizza
06.2023 - 01.2024
- Assisted in the daily management of restaurant operations, ensuring a high level of customer satisfaction.
- Trained and supervised staff on food preparation, delivery processes, and quality standards.
- Helped with managing shift schedules, staffing, and inventory control.
- Handled customer complaints and resolved issues in a professional and efficient manner.
- Supported financial tasks such as cash handling and closing procedures.
Assistant Manager
Little Caesars
06.2021 - 05.2023
- Managed the store in the absence of the store manager, overseeing daily operations.
- Provided excellent customer service, responding to inquiries and resolving complaints.
- Ensured food safety and cleanliness standards were met at all times.
- Trained and supervised employees, fostering a cooperative and efficient team environment.
- Managed inventory, stocked products, and ensured products were fresh and available.
Education
High School - undefined
International Academy of Flint
06.2024
Skills
- Team Leadership and Staff Training
- Customer Service Excellence
- Inventory Management
- Cash Handling and Financial Management
- Problem-Solving and Conflict Resolution
- Multitasking in High-Pressure Environments
Timeline
Broiler Chef
Texas Roadhouse
11.2024 - Current
Shift Lead
Panda Express
01.2024 - 10.2024
Assistant Manager
Domino’s Pizza
06.2023 - 01.2024
Assistant Manager
Little Caesars
06.2021 - 05.2023
High School - undefined
International Academy of Flint
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