Abdallah Kanaan
Phoenix,AZ
Summary
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.
Overview
11
11
years of professional experience
Work History
Accounts Payable
Fyffe Masonry & Plastering
11.2017 - 12.2021
- Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.
- Reconciling processed work by verifying entries and comparing system reports to balances
- Maintaining historical records
- Paying employees by verifying expense reports and preparing pay checks
- Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance
- Preparing analyses of accounts and producing monthly reports
- Continuing to improve the payment process
Bank Teller
Wells Fargo
05.2015 - 04.2017
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Reconciled cash drawer and resolved discrepancies.
- Provided customer records, account statements and copies of checks.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Assisted customers with compromised debit cards and issued new credentials.
Customer Service Representative
Sinbad’s LLC
01.2011 - 02.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Developed and updated databases to handle customer data.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Managed timely and effective replacement of damaged or missing products.
Education
No Degree - Accounting And Business Management
Glendale Community College
Glendale, AZHigh School Diploma -
Ironwood High School
Glendale, AZ05.2013
Skills
- Vendor Invoice Processing
- Financial Statements Expertise
- Billing Codes
- Batch Balances and Reports
- General Ledger Entries
- Mail Systems
- Financial Closing Reports
- Maintaining Vendor Files
- Word Processing
- Accounting Ledger Maintenance
- Invoice Verification
- Journal Updates
- Account Analysis
Languages
Arabic
Native or Bilingual
Turkish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Accounts Payable
Fyffe Masonry & Plastering
11.2017 - 12.2021
Bank Teller
Wells Fargo
05.2015 - 04.2017
Customer Service Representative
Sinbad’s LLC
01.2011 - 02.2015
No Degree - Accounting And Business Management
Glendale Community College
High School Diploma -
Ironwood High School
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