Abdel Alnairat
Summary
Highly accomplished Operations Manager with a track record of leading teams to achieve exceptional results. Successful in organizing diverse high-profile business and government events, drawing from over 5 years of industry experience in various aspects of events planning and operations, including branding and venue design, program planning, catering, recruitment, and marketing.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operation Specialist
H&R Block
Bellevue, Issaquah, Sammamish
12.2022 - Current
- Successfully managed inventory levels, reducing stock outs by 25%.
- Implemented streamlined processes that reduced operational costs by 15%.
- Address operational issues and concerns in a timely and effective manner.
- Staying abreast of seasonal promotions and various marketing initiatives implemented by the company.
- Regularly prepare and deliver comprehensive reports to management.
- Maintained oversight of nine offices to ensure seamless operations, proactively managing inventory levels and equipment needs to support tax professionals in delivering efficient services.
General & Operations Manager
Office Manager
Bellevue, WA
11.2022 - Current
- Led a team to be the first in the district to surpass the seasonal target in 2 consecutive years.
- Led a team in reaching a 100% contact with prior clients and 56% appointment scheduling rate.
- Led a team in achieving a 89% client satisfaction rate through exceptional service.
- Handling client inquiries and resolving any issues or concerns.
- Monitoring and managing office expenses and budgets.
- Managing a team of tax professionals and front desk staff, including hiring, training, scheduling, and performance evaluations.
Manager
Seattle Lounge
Seattle, WA
01.2020 - 10.2022
- Established partnerships with local businesses and event organizers, increasing foot traffic and enhancing the lounge's visibility in the community.
- Led a team in achieving compliance with health and safety regulations, resulting in zero incidents or violations.
- Managed inventory levels, order supplies, and monitor expenses to optimize profitability.
Sales Associate
Seattle Auto Inc.
Seattle, WA
02.2018 - 01.2020
- Consistently met or exceeded monthly sales targets, resulting in recognition as a top-performing salesman.
- Successfully negotiated pricing, financing terms, and additional product sales to maximize revenue per transaction.
- Achieved high levels of customer satisfaction through personalized service and product expertise, leading to repeat business and referrals.
Project & Operation Manager
Intro Events Creation
Jeddah, Riyadh
01.2015 - 01.2018
- Successfully orchestrated two Redbull drift events and inaugurated the first Spider-Man live show in Saudi Arabia, garnering significant audience engagement and positive feedback.
- Organizing facilities for traffic control, security, first aid, hospitality and the media.
- Led the management of the National Saudi Day celebrations for three consecutive years, ensuring seamless execution and exceeding client expectations.
- Spearheaded high-profile events, including those attended by celebrities, with meticulous attention to detail and a focus on delivering memorable experiences.
- Implemented comprehensive staff training programs and effectively communicated event plans to ensure team cohesion and smooth execution.
- Overseeing the dismantling and removal of the event and clearing the venue efficiently.
Education
Associate of Science - Business Administration And Management
Edmonds Community College
Lynnwood, WA06.2022
Skills
- Excellent communication, interpersonal & organizational
- Leadership
- Effective multitasker who is adept at meeting targets within stringent time constraints
- Proactive & a resourceful problem solver
- Customer Service
- Sales
- Computer Skills
- Intermediate level photoshop & Adobe Illustrator
- Inventory Tracking
- Supplier Contracting & proposal reviews
- Staff Recruitment, Orientation & Training
- Events Promotion & Marketing
- Website & Media Content Management
- Event & Program Planning
- Innovative & In touch with current trends
Certification
MAST - Academy and Training Prevention Oct,2022
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Russian
Limited Working
Activities & Interests
Videography, Photography & Advertisement.
Sports, health and overall wellness.
Volunteering at retirements homes.
Timeline
Operation Specialist
H&R Block
12.2022 - Current
General & Operations Manager
Office Manager
11.2022 - Current
Manager
Seattle Lounge
01.2020 - 10.2022
Sales Associate
Seattle Auto Inc.
02.2018 - 01.2020
Project & Operation Manager
Intro Events Creation
01.2015 - 01.2018
Associate of Science - Business Administration And Management
Edmonds Community College