Abdel Woodi
North Olmsted
Summary
A dynamic leader with a proven track record at Sunoco Gas Station, I excel in staff management and customer service. By fostering team agility and enhancing service delivery, I significantly improved customer satisfaction and employee productivity. My expertise in time management and decision-making ensures high-quality outcomes and efficient team performance.
Overview
5
5
years of professional experience
Work History
Manager
Sunoco Gas Station
06.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Shaker Heights High School
Shaker Heights Oh05.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Shift scheduling
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Sunoco Gas Station
06.2020 - Current
High School Diploma -
Shaker Heights High School
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