Abdelalim Attia
Setif,Algeria
Summary
Skilled Pharmacy Assistant brings 5 years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
Chakhchoukh Pharmacy
03.2021 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Pharmacy Technician
Hospital Pharmacy
06.2018 - 03.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Barber
Coiffeur La Region
02.2015 - 06.2018
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
- Collaborated with other salon professionals to create a positive and welcoming atmosphere for all customers.
- Consulted with clients to assess personal style preferences and unique needs.
Boxing Coach
Setif Boxing
10.2013 - 02.2018
- Organized and coordinated boxing team practices and physical workouts.
- Tailored coaching approach based on individual learning styles, maximizing comprehension of techniques demonstrated during instruction periods.
- Evaluated athlete progress regularly, providing constructive feedback and adjusting training plans accordingly.
- Enhanced athletes'' performance by developing individualized training plans and incorporating various coaching techniques.
- Assisted in the organization of local boxing events, contributing to community engagement and promotion of the sport.
- Mentored young boxers entering the sport, assisting them in building foundational skills required for success in the ring.
Education
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
Hadj Lakhdar University
Batna, Algeria06.2013
High School Diploma -
Mouiz
Setif, Algeria06.2009
Skills
- Answering customer questions
- Supply Restocking
- Customer Service
- Data Entry
- Microsoft Office
- Pharmacist support
- Coaching experience
- Team Training
- Quick Learner
- Speaks Arabic, french and english
- Clean Driving Record
- City and non-city driving
Timeline
Pharmacy Assistant
Chakhchoukh Pharmacy
03.2021 - Current
Pharmacy Technician
Hospital Pharmacy
06.2018 - 03.2021
Barber
Coiffeur La Region
02.2015 - 06.2018
Boxing Coach
Setif Boxing
10.2013 - 02.2018
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
Hadj Lakhdar University
High School Diploma -
Mouiz
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