Abdelhamid Dalia
Whitestone,NY
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant
Avenue Orthodontics
03.2022 - Current
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Pharmacy Technician
Steinway Pharmacy
08.2016 - 02.2022
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Pharmacy Technician
YMD Pharmacy
08.2016 - 02.2022
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Education
Bachelor of Science - Biology
Mercy College
Dobbs Ferry, NY12.2021
Skills
- Patient Relations
- Equipment Sterilization
- Clinical Support
- Inventory Management
- Patient Services
Certification
Awards & Honors: Certificate of achievement for Fall 2020 | Certificate of achievement for Spring 2020
Extracurricular Activities: Research in Telomeres Elongation in Drosophila
Certifications: PASS National Health Care Fraud, Waste and Abuse, National HIPAA Training – Web Training Program, and CPR.
Timeline
Dental Assistant
Avenue Orthodontics
03.2022 - Current
Pharmacy Technician
Steinway Pharmacy
08.2016 - 02.2022
Pharmacy Technician
YMD Pharmacy
08.2016 - 02.2022
Bachelor of Science - Biology
Mercy College
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