ABDELKADER ZRIGA
Doha
Summary
To build a career with a leading corporate organization, which is professionally managed, and growth oriented, where I can utilize my knowledge, skill and abilities.
Overview
9
9
years of professional experience
Work History
Head Waiter
Al Khayam Garden
Nabeul _ Tunisia
02.2020 - 10.2023
- Trained staff members on use of POS system.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Supervised server staff and simultaneously served personal section of tables.
Restaurant Waiter
Africa Jade Hotel
Korba _ Tunisia
02.2015 - 11.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
High School -
Al Khawarzmi
Korba Skills
- Menu presentation
- Guest Relations Management
- High-volume dining
- Menu Memorization
- Team Supervision
Language Ability
Excellent, Good, Good
Health
Sound Health
Contact Details
+974-33427879, zrigajaweher@gmail.com, Doha, Qatar
Personal Information
- Height: 189.9cm
- Weight: 81 KG
- Visa Number: 382024073280
- Visa Type: Work Visa (Transferable)
- Passport Number: J557753
- Date of Birth: 09/13/88
- Gender: Male
- Nationality: Tunisian
- Marital Status: Single
- Religion: Muslim
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Elementary (A2)
Timeline
Head Waiter
Al Khayam Garden
02.2020 - 10.2023
Restaurant Waiter
Africa Jade Hotel
02.2015 - 11.2019
High School -
Al Khawarzmi