Abdelmoti Hamed
Beloit,WI
Summary
I am thrilled about the chance to advance my career with any organization. I would describe myself as kind, well-informed, and flexible when it comes to various cultures. When I graduate from college, I anticipate gaining more experience while pursuing my goal of understanding more about human resources and furthering my skills within this field.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Holiday Inn Express
01.2020 - Current
- Assisted guests with entertainment desires by recommending establishments, setting up reservations, and coordinating transportation
- Managed smooth check-outs with polished charge explanations, payment collection, and statement preparation
- Educated guests about area attractions, top restaurants, and available services
- Recaptured brand loyalty in difficult situations with excellent conflict resolution and problem-solving abilities
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Line Cook
Lucy #7
06.2017 - 06.2020
- Avoided waste and produced consistent results by memorizing recipes, portion sizes, and plating techniques
- Supported kitchen operations by restocking and preparing stations with necessary supplies and equipment
- Protected customers and staff by cleaning and sanitizing counters and high-touch areas
- Covered kitchen needs at station, filled in for absent team members and brought cooks up to speed
- I Would be the person that would stock all of the burgers and made sure that we had enough throughout the dinner rush.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Line Cook
Trukt Tacos
06.2019 - 01.2020
- Handled rushes and used slow periods to clean, prep ingredients and restock supplies
- Prepared for busy periods by carving meats, cutting vegetables and washing fruits
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Kept stations clean by removing spills and disposing of leftover food
- Monitored stock and replenished low materials on food line
- Helped chef and sous chef, carried out orders, and monitored performance of kitchen staff
- Processed incoming supplies and inventory by unloading trucks, rotating stock, and putting away new items.
Education
Associate of Applied Science - Human Resources Management
UW-Rock /UW-Whitewater
2909 Kellogg Ave, Janesville, WI05.2023
Skills
- Professional Relationships
- Dynamic Communication Skills
- Bilingual in Both Arabic and English
- Time Management
- Very Responsive
- Social perceptive
- Culture awareness
Timeline
Front Desk Agent
Holiday Inn Express
01.2020 - Current
Line Cook
Trukt Tacos
06.2019 - 01.2020
Line Cook
Lucy #7
06.2017 - 06.2020
Associate of Applied Science - Human Resources Management
UW-Rock /UW-Whitewater