I am thrilled about the chance to advance my career with any organization. I would describe myself as kind, well-informed, and flexible when it comes to various cultures. When I graduate from college, I anticipate gaining more experience while pursuing my goal of understanding more about human resources and furthering my skills within this field.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Holiday Inn Express
3022 Ford Street, Beloit, WI
01.2020 - Current
Assisted guests with entertainment desires by recommending establishments, setting up reservations, and coordinating transportation
Managed smooth check-outs with polished charge explanations, payment collection, and statement preparation
Educated guests about area attractions, top restaurants, and available services
Recaptured brand loyalty in difficult situations with excellent conflict resolution and problem-solving abilities
Took reservations over phone, in person and via computer for guests and provided confirmation information.
Used internal software to process reservations, check-ins and check-outs.
Issued room keys to guests upon check-in and answered questions regarding proper use.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Line Cook
Lucy #7
430 E Grand Ave, Beloit, WI
06.2017 - 06.2020
Avoided waste and produced consistent results by memorizing recipes, portion sizes, and plating techniques
Supported kitchen operations by restocking and preparing stations with necessary supplies and equipment
Protected customers and staff by cleaning and sanitizing counters and high-touch areas
Covered kitchen needs at station, filled in for absent team members and brought cooks up to speed
I Would be the person that would stock all of the burgers and made sure that we had enough throughout the dinner rush.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Line Cook
Trukt Tacos
443 E Grand Ave, Beloit, WI
06.2019 - 01.2020
Handled rushes and used slow periods to clean, prep ingredients and restock supplies
Prepared for busy periods by carving meats, cutting vegetables and washing fruits
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Kept stations clean by removing spills and disposing of leftover food
Monitored stock and replenished low materials on food line
Helped chef and sous chef, carried out orders, and monitored performance of kitchen staff
Processed incoming supplies and inventory by unloading trucks, rotating stock, and putting away new items.
Education
Associate of Applied Science - Human Resources Management
UW-Rock /UW-Whitewater
2909 Kellogg Ave, Janesville, WI
05.2023
Skills
Professional Relationships
Dynamic Communication Skills
Bilingual in Both Arabic and English
Time Management
Very Responsive
Social perceptive
Culture awareness
Timeline
Front Desk Agent
Holiday Inn Express
01.2020 - Current
Line Cook
Trukt Tacos
06.2019 - 01.2020
Line Cook
Lucy #7
06.2017 - 06.2020
Associate of Applied Science - Human Resources Management