Abdiaziz ABDI
SeaTac,WA
Summary
Dynamic customer service professional with a proven track record at Hertz, excelling in client satisfaction and issue resolution. Skilled in incident reporting and emergency response, I consistently exceed expectations while fostering a friendly environment. My expertise in access control and surveillance ensures safety and compliance in all interactions.
Overview
8
8
years of professional experience
Work History
Customer Service
Hertz
05.2020 - 08.2023
- Provided excellent customer service, resolving client concerns efficiently and effectively.
- Delivered exceptional customer service, addressing concerns with empathy and professionalism.
- Delivered exceptional customer service, exceeding member expectations consistently.
- Provided excellent customer service, addressing concerns promptly and courteously.
- Delivered superior customer service and handles client requests.
- Resolved customer service issues related to pricing or discounts.
Security Officer
FedEx
06.2015 - 03.2018
- Monitored facility access to ensure compliance with security protocols.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to incidents, maintaining safety and order within premises.
- Collaborated with law enforcement during investigations and emergencies.
- Trained new staff on security procedures and emergency response protocols.
Education
High School Diploma -
Thomas Jefferson
Federal Way, WA06-2020
Skills
Customer service and satisfaction
Languages
English
Professional Working
Swahili
Native or Bilingual
somali
Native or Bilingual
French
Elementary
uganda
Native or Bilingual
Interests
- Watching Movies and TV Shows
- Baking
- Gym Workouts
- Reading
Timeline
Customer Service
Hertz
05.2020 - 08.2023
Security Officer
FedEx
06.2015 - 03.2018
High School Diploma -
Thomas Jefferson