Abdiel Guerrero
The Bronx,NY
Summary
Experienced restaurant team member focused on customer satisfaction and increasing beverage sales. Excels in providing exceptional service and thrives in fast-paced hospitality environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Kingsbridge Social
The Bronx, New York
04.2021 - 05.2024
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Conducted weekly meetings with staff members in order to discuss upcoming events and promotions.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Assisted in resolving customer complaints promptly and professionally.
Bartender
Ferns
New York , NY
05.2018 - 12.2020
- Kept track of all orders made by customers and promptly communicated them to the kitchen staff.
- Attended regular training sessions to stay updated on new products or trends.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Developed good working relationships with fellow employees through effective communication.
Bartender
Freehold
Brooklyn, NY
07.2017 - 05.2018
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Bussed and reset tables, working efficiently to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Barcack
Ward III
New York , NY
04.2015 - 11.2017
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Replaced empty kegs and soda syrups.
Barback, Busser
Bathtub Gin
New York, NY
08.2016 - 06.2017
- Restocked ice, condiments and snacks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered food to customers at bar and tables.
- Learned how to make wide variety of mixed drinks.
Infirmary
Barback
New York, NY
01.2014 - 04.2015
- Received and processed stock into inventory management system.
- Handled day-to-day running of project or department or task, ensuring high levels of productivity and progression.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Education
Some College (No Degree) - Nursing
Borough Of Manhattan Community College Of The City University Of New York
New York, NYSome College (No Degree) - Psychology
City College Of New York Of The City University Of New York, The
New York, NYSkills
- Creative Mixology
- Liquor, beer and wine knowledge
- Staff Management
- Bilingual
Certification
Food handlers license
Reference
- Armando Rodriguez (914)-318-9794
- Tomas Miranda - (509)-240-3153
- Victor Vargas - (347)-285-5637
Timeline
Bartender
Kingsbridge Social
04.2021 - 05.2024
Bartender
Ferns
05.2018 - 12.2020
Bartender
Freehold
07.2017 - 05.2018
Barback, Busser
Bathtub Gin
08.2016 - 06.2017
Barcack
Ward III
04.2015 - 11.2017
Infirmary
Barback
01.2014 - 04.2015
Some College (No Degree) - Nursing
Borough Of Manhattan Community College Of The City University Of New York
Some College (No Degree) - Psychology
City College Of New York Of The City University Of New York, The