Abdiel Herrera
Olathe,KS
Summary
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Devoted kennel attendant with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs. Ambitious to enter a career that will allow me to learn and better in my goal of becoming a veterinarian.
Overview
6
6
years of professional experience
Work History
Kennel Attendant
Two Dogs And A Cat
Overland Park, KS
09.2022 - Current
- Prepared food to meet the needs of animals under care with appropriate meals.
- Followed consistent safety procedures, maintained visible animal identification, and checked tags to minimize care errors.
- Responded promptly to customer inquiries related to pet health or behavior issues.
- Greeted clients upon arrival at the facility and provided tours when necessary.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Busser
Indian Hills Country Club
Mission Hills, KS
09.2018 - Current
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Successfully balanced completing my own tasks and helping others seamlessly without sacrificing work quality.
- Greeted guests with friendliness and professionalism.
Education
High School Diploma -
Shawnee Mission North High School
Overland Park, KS05.2017
Some College (No Degree) - Veterinary Medicine (Pre-Veterinarian)
Johnson County Community College
Overland Park, KSSkills
- Organization
- Fluent in Spanish and English
- Teamwork
- Inbound and outbound calling
- Medication documentation
- Animal Observations
- Scheduling appointments
- Record keeping
- Account updating
- Data collection
- Empathy and patience
Education and Training
true,other,other
Languages
Spanish
Native/ Bilingual
Affiliations
- Stay active outside of work by exercising
- Take time walking outside to help we unwind
Timeline
Kennel Attendant
Two Dogs And A Cat
09.2022 - Current
Busser
Indian Hills Country Club
09.2018 - Current
High School Diploma -
Shawnee Mission North High School
Some College (No Degree) - Veterinary Medicine (Pre-Veterinarian)
Johnson County Community College
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