Abdiel Sierra
El Paso,TX
Summary
Experienced with cash handling and customer service management. Utilizes leadership skills to drive team efficiency and maintain high customer satisfaction. Knowledge of training staff, resolving issues, and ensuring accurate transactions.
Professional retail worker with hands-on experience in managing transactions, overseeing team performance, and ensuring optimal customer satisfaction. Strong focus on team collaboration and adaptability to changing needs. Skilled in cash handling, inventory management, and conflict resolution. Known for reliability and results-driven approach.
Overview
13
13
years of professional experience
Work History
Cashier
Circle K
El Paso, TX
08.2013 - Current
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Alerted customers to upcoming sales events and promotions.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
Lead Cashier
Circle K
El Paso, TX
08.2013 - Current
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Alerted customers to upcoming sales events and promotions.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
Education
High School Diploma -
El Dorado
El Paso, Tx2011
Skills
- Inventory management
- Staff training and development
- Upselling techniques
- Active listening skills
- Customer-oriented
- Stocking
- Customer assistance
- Cash handling
- Manager support
- Workplace safety
- Employee scheduling
- Cash handling expertise
Timeline
Cashier
Circle K
08.2013 - Current
Lead Cashier
Circle K
08.2013 - Current
High School Diploma -
El Dorado