Supported management in hiring decisions by participating in the interviewing process for potential housekeeping staff members.
Assisted maintenance teams with minor repairs or replacements when necessary to ensure guest satisfaction.
Increased guest satisfaction by promptly addressing and resolving housekeeping concerns.
Increased employee morale through recognition programs that rewarded outstanding performance within the housekeeping department.
Enhanced room cleanliness by implementing efficient housekeeping inspection procedures and checklists.
Maintained high standards of cleanliness by conducting thorough inspections of all guest rooms and public areas.
Upheld brand standards by consistently monitoring the quality of guest rooms, linens, and amenities provided.
Assisted in developing training materials for new hires, ensuring all team members were knowledgeable about company policies and procedures.
Continually updated knowledge of industry best practices and emerging technologies, sharing insights with the team to foster ongoing improvement in housekeeping processes.
Contributed to the reduction of lost items by implementing a meticulous system for tracking and returning left-behind belongings to guests.
Established clear communication channels between housekeeping inspectors and other departments within the hotel, fostering a collaborative work environment focused on exceptional customer service.
Managed inventory levels effectively, ordering supplies as needed while adhering to budget constraints.
Developed strong relationships with vendors to negotiate better pricing on supplies without compromising on quality.
Ensured a safe and healthy environment for guests and staff through proper use of cleaning chemicals and equipment.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Crew Member
Chipotle Grill
12.2024 - Current
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Prepared products following restaurant, health, and safety standards and procedures.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Enhanced customer experiences by quickly addressing and resolving complaints.
Maintained cleanliness and organization of dining area, leading to improved customer experiences.
Increased customer satisfaction with prompt and accurate order taking.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
House Keeping
Marriot Hotel
06.2024 - 01.2025
Maintained a clean, safe, and organized living environment for clients through thorough housekeeping tasks.
Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
Coordinated with housekeeping staff to ensure timely room turnovers and high levels of cleanliness.
Coordinated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
Coordinated with housekeeping staff to ensure timely room availability upon guest arrival.
Enhanced living conditions for clients through meticulous housekeeping, maintenance, and organization tasks.
Maintained a clean and safe living environment by performing light housekeeping duties as needed.
Maintained high standards of cleanliness throughout the property by enforcing strict housekeeping procedures.
Collaborated with housekeeping staff to ensure clean and comfortable rooms for guests upon arrival.
Social Worker
NYPIRG
04.2024 - 08.2024
Updated client documentation for accurate, compliant and current records.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Supported clients and families with empathy and compassion during difficult times.
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
Devised and implemented community-based programs to promote mental health awareness.
Implemented community outreach programs to promote mental health awareness.
Facilitated peer support groups to help clients connect with others.
Provided crisis counseling and intervention services to clients in emergency situations.
Conducted home visits to assess clients' home environment and provide support.
Food Process Worker
DIRE Pasta and Macaroni Production
03.2020 - 12.2021
Production line
Food packaging
Food processing
Quality inspection
Contributed to workplace safety initiatives by following established protocols and reporting potential hazards promptly.
Ensured consistent product quality by conducting thorough inspections and adhering to strict food safety guidelines.
Optimized workflow efficiency with proper organization of workstations, storage areas, and tools for easy access during shifts.
Facilitated clear communication among team members, fostering a positive working environment that encouraged collaboration towards common goals.
Enhanced production efficiency by calibrating and maintaining food processing equipment on a regular basis.
Minimized product loss by carefully inspecting items for defects or damage before packaging them for shipment.
Maintained accurate records of all production activities, providing valuable data for management''s decision-making processes.
Built and packed boxes for shipment.
Kept work areas neat, clean, and properly sanitized.