Abdillahi Farah
Columbus,OH
Summary
Driven professional with a track record of enhancing customer satisfaction at Home Depot through expert hardware and software installation skills. Demonstrated environmental awareness and workplace safety, significantly improving in-store experiences. Excelled in customer service, consistently going beyond to resolve issues, showcasing exceptional communication and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Hardware Associate
Home Depot
04.2023 - 06.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Wrapped, boxed and weighed bakery department products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
Auntie Anne's Pretzels
06.2021 - 02.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Westerville Central High School
Westerville, OH05.2023
Skills
- Environmental awareness
- Software Installation
- Hardware Installation
- Workplace Safety
Timeline
Hardware Associate
Home Depot
04.2023 - 06.2024
Cashier
Auntie Anne's Pretzels
06.2021 - 02.2022
High School Diploma -
Westerville Central High School