ABDIMALIK DEKOW
Bloomington,MN
Summary
Dynamic professional with a proven track record in recruitment strategy and customer service at Khair Recovery Center. Expert in data entry and order processing, fostering strong client relationships while enhancing operational efficiency. Adept at training and development, ensuring team collaboration and optimal staffing management for organizational success.
Overview
5
5
years of professional experience
Work History
Client Service and recruitment coordinator
Khair Recovery Center
Bloomington, Minnesota
02.2025 - Current
- Coordinated recruitment efforts for diverse roles within a recovery center environment.
- Managed candidate communication throughout the hiring process effectively and efficiently.
- Maintained an updated database of applicants using recruitment software systems.
- Developed job descriptions that aligned with organizational goals and values clearly.
- Reviewed resumes and conducted initial phone interviews with applicants to assess qualifications.
- Attended industry events to network with potential candidates.
CUSTOMER SERVICE ASSOCIATE
resideo
Golden Valley, USA
08.2023 - 07.2025
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
- Assisted customers with product selection, order entry, and payment processing.
- Assisted with training new employees on the company's procedures for handling customer inquiries.
- Loaded, unloaded and stocked daily shipments and weekly truck deliveries.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Printing Press Operator
Thompson Reuters
Eagan, Minnesota
12.2022 - 01.2025
- Operated printing presses to produce high-quality printed materials efficiently.
- Set up press equipment and adjusted settings for various print jobs.
- Conducted routine maintenance on printing equipment to ensure optimal performance.
- Managed inventory of printing supplies and materials for timely job completion.
SECURITY GUARD
Securitas
Roosemount, USA
02.2022 - 08.2023
- Monitored entry-exit activity, allowing only authorized personnel to enter facility.
- Patrolled buildings regularly both inside and outside while maintaining an alert presence.
- Inspected doors, windows, locks, gates, ensuring they are secure after hours.
- Performed regular patrols of assigned areas to ensure safety and security protocols were followed.
- Interacted with visitors and employees in a professional manner.
SHIPPING AND RECEIVING ASSOCIATE
Ups
Eagan, USA
03.2021 - 08.2023
- Utilized forklifts, pallet jacks, and other material handling equipment to move product within the facility.
- Inspected items for defects or damage prior to shipment and reported discrepancies as needed.
- Performed daily shipping and receiving duties including unloading, sorting, and scanning of incoming materials.
Education
HIGH SCHOOL DIPLOMA -
Apple valley high school
06.2018
ASSOCIATE - Business
Normandale community college
ASSOCIATE - Business
Rochester community and technical college
Skills
- Data Entry and order processing
- Recruitment strategy
- Recruitment marketing
- Training and development
- Staffing management
- Customer relationship management
- Scanning
- Shipment Optimization
- Equipment maintenance
- Customer Order Fulfillment
- Shipping and Receiving
- Customer service
- Team collaboration
- Inventory control
- Product knowledge
- Problem resolution
- Interview coordination
- Resume screening
- Microsoft Excel
- Data analysis
Timeline
Client Service and recruitment coordinator
Khair Recovery Center
02.2025 - Current
CUSTOMER SERVICE ASSOCIATE
resideo
08.2023 - 07.2025
Printing Press Operator
Thompson Reuters
12.2022 - 01.2025
SECURITY GUARD
Securitas
02.2022 - 08.2023
SHIPPING AND RECEIVING ASSOCIATE
Ups
03.2021 - 08.2023
HIGH SCHOOL DIPLOMA -
Apple valley high school
ASSOCIATE - Business
Normandale community college
ASSOCIATE - Business
Rochester community and technical college
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