Abdirahman Elabe
Phoenix ,AZ
Summary
Dynamic Personal Banker at Chase Bank with a proven track record in relationship building and customer satisfaction. Expert in navigating banking software and managing transactions, I enhanced client loyalty through personalized financial solutions and compliance adherence. Skilled in sales and fraud prevention, I consistently delivered exceptional service and strengthened client relationships.
Overview
5
5
years of professional experience
Work History
Personal Banker
Chase Bank
09.2020 - 05.2025
- Assisted customers with account inquiries and transactions, ensuring a positive banking experience.
- Learned to navigate banking software for efficient account management and reporting.
- Supported team in processing loan applications, adhering to compliance standards.
- Engaged with clients to identify financial needs and recommend appropriate products.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Promoted financial products by maintaining excellent service offering knowledge.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
Education
History -
University of Maine
Orono 05.2022
Skills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Client relationship management
- Fraud prevention
- Sales expertise
- Cash handling
- Banking policies and procedures
- Account maintenance
- Loans
Timeline
Personal Banker
Chase Bank
09.2020 - 05.2025
History -
University of Maine
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