Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
References
Timeline
Generic
Abdirahman Ibrahim

Abdirahman Ibrahim

Bloomington,Minnesota

Summary

Dynamic Ride Trainer at Mall of America with expertise in mentoring and enhancing staff productivity. Proven ability to develop effective training plans and materials, ensuring high-quality standards and a safe environment for guests. Skilled in online education and public speaking, consistently meeting training deadlines and exceeding expectations. Recognized as a valuable asset to any team, adept at utilizing remote training technologies.

Overview

1
1
year of professional experience

Work History

Ride Trainer

Mall of America
Bloomington, MN
02.2024 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Identified workers with specific skill sets to recommend for promotions.
  • Established and maintained quality control standards.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Utilized variety of instructional design methodologies to create effective learning experiences.

Ride Operator

Mall of America
Bloomington, MN
08.2024 - 02.2025
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.

Education

High School Diploma -

John F. Kennedy High School
Bloomington, MN
06.2025

Skills

  • Classroom oversight
  • Computer technology
  • Online-based education
  • Safety management
  • Group and individual instruction
  • New hire training
  • Public speaking
  • Worker auditing
  • Clear verbal communication

Hobbies and Interests

  • Augmented Reality (AR) Development
  • Drone Piloting
  • 3D Printing
  • Artificial Intelligence (AI) and Machine Learning
  • Fundraising Events
  • Avid Reader
  • Getting involved in local advocacy groups to promote positive change in the community.

Languages

English
Native/ Bilingual
Spanish
Elementary
Somali
Limited

References

References available upon request.

Timeline

Ride Operator

Mall of America
08.2024 - 02.2025

Ride Trainer

Mall of America
02.2024 - Current

High School Diploma -

John F. Kennedy High School

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