Summary
Overview
Work History
Education
Skills
Timeline
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Abdirashid Mohamed

Denver,CO

Summary

With a proven track record at HSS Security, I excel in CCTV surveillance and fostering client relationships, ensuring a secure and welcoming environment. My expertise includes incident reporting and superior customer service, significantly enhancing safety protocols. Skilled in emergency response and problem-solving, I consistently achieve positive outcomes in high-stress situations.

Overview

5
5
years of professional experience

Work History

Security Officer

HSS Security
07.2024 - Current
  • Examined doors, windows and gates to verify security.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Wrote detailed reports of all security breaches and investigations.

Cashier

Seven Eleven
06.2023 - 07.2024

  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Security Officer

Hilal Security Company
05.2020 - 06.2022
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Enhanced security perimeter integrity by conducting regular patrols of property.
  • Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.

Education

High School

Al-qalam
Balad Xaawo Somalia
11.2020

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • CCTV monitoring
  • Superior customer service
  • Physical fitness
  • Emergency response
  • Access control
  • Patrol operations
  • Complex Problem-solving
  • Relationship building and management
  • Security screenings
  • Visitor tracking
  • Security equipment operation
  • Metal detector operation

Timeline

Security Officer

HSS Security
07.2024 - Current

Cashier

Seven Eleven
06.2023 - 07.2024

Security Officer

Hilal Security Company
05.2020 - 06.2022

High School

Al-qalam
Abdirashid Mohamed