ABDIWASAH ABDI
Columbus,Ohio
Summary
Technology professional with expertise across network security and software, system administration, and infrastructure management. Strong affinity for proactively identifying and mitigating security risks and ensuring the integrity of critical systems and physical assets. Demonstrated ability to optimize security protocols, maximize benefits of monitoring tools and implement industry best practices, seeking to further enrich security infrastructure in a dedicated IT leadership capacity.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Amazon
West Jefferson, Ohio
04.2021 - Current
- Execute over 1,500 order fulfillments each shift, working with determined speed and precision to continue to hold a 99.8% accuracy rating in my product selections while keeping my equipment in pristine and working order
- Direct inventory placement across a 1.2M sq
- Ft
- Warehouse and updates to a respective inventory tracking system, lowering misplaced stock reports by over 30% by keeping myself meticulously organized
- Propel outbound shipments at a rate of over 300 packages per hour, reinforcing Amazon’s same-day and next-day delivery commitments while guaranteeing our systems protect their personal information to industry standard
- Anticipate order fluctuations during peak seasons, adjusting workflow strategies to sustain efficiency while handling a 40% increase in volume
Security Consultant
Chase Corporate Center
Columbus, Ohio
05.2024 - 01.2025
- Conduct surveillance across 30+ high-traffic zones utilizing security monitoring systems, proactively identifying and mitigating potential threats before escalation
- Orchestrate routine patrol cycles in order to maintain the lowest possible rate of unauthorized access into the facility, curbing security breaches by 35% and investigating and mitigating security breaches immediately
- Monitor entry points for over 1,200 employees and visitors by overseeing user credential verification and access control to ensure compliance with security protocols
- Assist in incident response efforts by monitoring security logs, investigating unauthorized access attempts using Splunk, and escalating potential security breaches to IT teams
- Implement network monitoring tools including Wireshark and Nagios to detect anomalies and enhance security
Customer Service Representative
Kroger
Columbus, Ohio
11.2019 - 04.2021
- Accepted and handled over 120 customer inquiries per shift, resolving any concerns immediately with a 92% resolution rate with the customers I encountered
- Processed large amounts of transactions at checkout lanes, handling over $15,000 in daily sales and making sure that data is accurately uploaded into real-time cloud software for executives to access anywhere
- Trained new hires on POS units and operating systems including Toast and Micros, improving team proficiency within the first 30 days
Education
Bachelor of Science - Cloud Computing AWS
Western Governors University
11-2025
Skills
- Network Security
- System Administration
- Incident Response
- Access Control
- Troubleshooting
- Infrastructure Support
- Technical Documentation
- Surveillance Monitoring
- Risk Assessment
- Process Compliance
- Inventory Management
- IT Support
- Credential Verification
- Penetration Testing
- Operational Safety
- Network Monitoring Tools
- Operating Systems
- Windows
- Linux
- Routing Protocols
- Security & Networking
- IDS/IPS systems
- VPN configuration
Timeline
Security Consultant
Chase Corporate Center
05.2024 - 01.2025
Fulfillment Associate
Amazon
04.2021 - Current
Customer Service Representative
Kroger
11.2019 - 04.2021
Bachelor of Science - Cloud Computing AWS
Western Governors University