Abdoul Diallo
The Bronx
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to complete job duties. Versed in fairly distributing tasks, monitoring staff performance, and motivating crew. Encouraging and positive professional committed to contributing to the company's goals and growth.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security
Manhattan
03.2025 - Current
- Monitored property, enforced safety procedures, assisted visitors, and responded to incidents to maintain security and ensure safe environment.
- Monitored premises to ensure safety and security of all personnel and property.
- Conducted regular patrols to detect suspicious activities or security breaches.
- Responded promptly to alarms and incidents, assessing situations effectively.
Trainer
Shake Shack
Manhattan
09.2021 - 03.2025
- Delivered customer service in fast-paced restaurant, managed transactions, prepared orders, and ensured cleanliness and teamwork standards were met.
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with safety protocols and company policies among crew members to maintain a safe working environment.
- Applied best practices for food preparation and sanitation to enhance kitchen efficiency and uphold health standards.
- Educated new team members on proper operational procedures to ensure consistency.
Education
High School Diploma -
John Jay College of Criminal Justice
524 W 59th St05-2027
Skills
- Surveillance techniques
- Incident Response
- Conflict Resolution
- Time Management
- Customer Service
- Teamwork
- Communication
Timeline
Security Officer
Allied Universal Security
03.2025 - Current
Trainer
Shake Shack
09.2021 - 03.2025
High School Diploma -
John Jay College of Criminal Justice