Delivered professional customer service by assisting employees with mail inquiries, resolving delivery issues, and ensuring timely distribution through clear and courteous communication, emphasizing the importance of securing sensitive information.
Maintained accurate data entry and record organization, proactively keeping employees informed on mail statuses and document processing updates while ensuring compliance with data security best practices.
Provided technical support by troubleshooting and maintaining office equipment such as scanners, printers, and label makers, applying basic IT security protocols to safeguard confidential documents and prevent unauthorized access.
Utilized Windows 10 and Microsoft Office (Word, Excel, Outlook) to streamline record management, investigate lost or misrouted mail, and enhance data integrity and workflow security.
Acted as the primary point of contact for internal and external communication, coordinating with vendors, couriers, and team members to track and manage deliveries efficiently while ensuring secure transmission of sensitive materials.
Nike Athlete
NIKE
10.2022 - 01.2024
Processed clothing and footwear for display on the sales floor.
Applied stock flow, product management, and loss prevention procedures.
Maintained exceptional stockroom standards and assisted with internal audits.
Collaborated with team members and coordinated work assignments.
Engaged in ongoing training for skill enhancement.
Warehouse Bulk Associate
Harold Levinson Associates
06.2022 - 08.2022
Picked and packed orders using wearable technology.
Managed stock and processed shipments.
Maintained a clean and safe work environment according to warehouse standards.
Bike Valet
Cornucopia Logistics
03.2022 - 06.2022
Assigned bikes, managed inspections, and coordinated with dispatchers.
Ensured COVID-19 safety protocols were followed for sanitization.
Performed minor mechanical adjustments and organized staging areas.
Camp/After-School Counselor
The West Side Commons
09.2017 - 03.2022
Supervised campers, maintained activity records, and reported incidents.
Managed inventory and collaborated on planning educational activities.
Communicated with parents and ensured camper safety and well-being.
Education
Bachelor Of Science - Computer Networks And Cybersecurity
Monroe College
Bronx, NY
High School Diploma - undefined
Murray Hill Academy
New York, NY
06.2022
Skills
Problem-Solving
Communication
Time-Management
Microsoft Excel
Microsoft Database/Some SQL
Photoshop
Languages
Bambara – Highly Proficient
Timeline
Mailroom / Data Entry Clerk
TEKsystems Kroll (Formerly Prime Clerk)
03.2025 - Current
Nike Athlete
NIKE
10.2022 - 01.2024
Warehouse Bulk Associate
Harold Levinson Associates
06.2022 - 08.2022
Bike Valet
Cornucopia Logistics
03.2022 - 06.2022
Camp/After-School Counselor
The West Side Commons
09.2017 - 03.2022
High School Diploma - undefined
Murray Hill Academy
Bachelor Of Science - Computer Networks And Cybersecurity