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IT Field Technician

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Associate Principal Engineer

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Highly organized & detail-oriented Human Resources professional, confident coordinating recruitment and coaching new employees. Over 2 years of experience in supervisory and HR support roles in a fast-paced environment. Background in Law and Business Administration (Major in Human Resources) at SAIT.

Dedicated sales associate with proven expertise in delivering exceptional customer experiences. Known for reliability, strong problem-solving skills, and effective teamwork, consistently enhancing customer satisfaction and loyalty.

Dynamic Sales Associate with a proven track record at The Home Depot Inc, excelling in upselling and delivering exceptional customer service. Skilled in promotional support and retail loss prevention, I foster strong customer relationships, enhancing store appeal and driving sales. Committed to flexibility and effective communication to meet diverse customer needs.

My previous work experience is primarily in retail settings, namely as a Grocery Bagger at Woodman's Market, a Tire Technician at Discount Tire, and a Cashier/Garden Associate at The Home Depot. These jobs have furnished me with strong problem-solving abilities and excellent communication skills, but the greatest benefit I have received from them is an understanding that I want more out of work than a paycheck. While I have enjoyed working diligently to contribute in these environments, I now desire work that aligns more closely with my values of service, care, and rehabilitation. I have pursued my education with the intent to further a career in healthcare, and hope to use this opportunity to familiarize myself with the profession I intend to spend the rest of my life excelling in.

Dynamic warehouse professional with expertise in equipment operation and reliability, honed at Essendant. Successfully managed operations, ensuring standards compliance and efficient supply chain processes. Proven problem-solving abilities in stock control and shipping, enhancing productivity by 20%. Skilled in heavy lifting and barcode scanning, contributing to seamless distribution and secure material handling.

Caring and dependable Pre-K Teacher Assistant with experience supporting young children in classroom settings. Skilled in assisting with daily routines, maintaining a safe and nurturing learning environment, and collaborating with teachers and staff. CPR certified with a passion for early childhood development.

Detail-oriented and customer-focused healthcare administrative professional with 5+ years of experience in high-volume service environments and 3+ years in medical front office and prior authorization coordination. Proven ability to manage complex insurance processes, maintain HIPAA compliance, and provide compassionate patient support. Bilingual in English and Spanish with strong communication and leadership skills.

Licensed Vocational Nurse with charge nurse experience providing high-quality, patient-centered care in skilled nursing settings. Experienced in patient assessment, medication administration, treatment coordination, and precise clinical documentation. Brings a consistent focus on safety, teamwork, and effective communication to support efficient and compassionate care delivery.

Experienced with Industrial, and commercial job sites. I have the ability to adapt to different and evolving environments. Being in the Trades for over a decade, im comfortable in my ability to be around other trades and equipment. I have been a Union Insulator for over 9 years. In the dynamic pace of new construction meeting timelines, ordering materials, and keeping safety and housekeeping in my vision to make the work flow smooth.
The past few years have had ups and downs in the workload and following a slowdown in my last company I decided, even though insulation is a great career, I need to make a shift from an industry that is becoming more standardized with pre-insulated systems into something with a more stable demand and opportunities for technical development.
These past eight months I have had the opportunity to shadow a seasoned applied HVAC mechanic to build a real-world understanding of chillers and the systems I have been insulating. Simultaneously taking online courses that I have personally invested in have shown me that applied HVAC is a great career that will not be going away for skilled technicians and mechanics.
Having a Wife (Grace Andrews) and two young children (Mary-8, Wyatt-6), they are witnessing a difficult but rewarding career change that I will not stop pursuing and will be proof that if you put the blood sweat and tears into what you want, then you can achieve anything.
Four years in the Army I learned being mentally tough and never giving in to doubts or fear of the unknown is the only way to succeed. I am 34 years old and have no problem working under younger individuals.
I have a clean valid driver license, and will pass a drug test. I am ready and willing work overtime, weekend, or holidays. I am looking forward to working in this great industry and becoming an asset to your Company if given the chance.

APPE: Advance Hospital (May - June 2025)
Preceptor: Julieth Formosa, PharmD.
Site: Jackson West.

  Conducted a formulary review for the implementation of the Baxter Pediatric Syringe Pump in Jackson West.
  Evaluated and improved medication-use processes for the optimization of patient outcomes by conducting the following MUEs: anticoagulation monitoring, incidence of duplicate therapies, steroid-induced leukocytosis, and consequent antibiotic prescription patterns.
  Developed and implemented an action plan reviewing NIOSH-listed drugs in the Jackson West formulary, comparing the 2016 and 2024 NIOSH hazardous drug lists to assess and enhance safe storage practices.
  Independently reviewed patient profiles on Cerner for medication therapy, and counseled patients on potential side effects to meet goals action plan for HCAP.
  Participated in multidisciplinary MDR and ICU rounds to optimize patient care and encourage a safe transition of care.
  Journal Club presentation: Dexmedetomidine- or Clonidine-Based Sedation Compared with Propofol in Critically Ill Patients: The A2B Randomized Clinical Trial.

APPE: Internal Medicine (June - July 2025)
Preceptor: Marlene Onaindia, PharmD, and Lisy Crucet, PharmD.
Site: University of Miami.

  Outsourced analytical laboratories for potency testing.
  Reviewed and monitored an average of 16 patients daily.
  Optimized pharmacotherapy through antibiotic stewardship, culture review, vancomycin trough monitoring, posaconazole level assessment, and targeted hepatic/renal dose adjustments.
  Identified and resolved medication-related problems, including discontinuing unnecessary stress ulcer prophylaxis, and adjusting DVT prophylaxis.
  Managed steroid therapy by ensuring proper prophylaxis, monitoring side effects, recommending appropriate taper schedules, and optimizing administration timing.
  Collaborated with the multidisciplinary internal medicine team to develop evidence-based medication regimens, recommend dosing strategies, anticipate side effects, and establish monitoring parameters.
  Applied formulary and insurance considerations to identify accessible and cost-effective regimens.
  Integrated guideline-based and clinical research evidence into daily rounds to support therapeutic decision-making and optimize patient outcomes.
  Delivered a dynamic journal club presentation, diverse weekly topic discussions on multiple disease states, and an in-depth patient case on Graves’ disease, incorporating current guidelines, clinical trial evidence, and interactive learning strategies to enhance team knowledge and clinical application.

APPE: Outpatient Pharmacy (August-September 2025)
Preceptor: Eric Jacobson, PharmD.
Site: Cleveland Clinic.

Abdulmateen Adelaja

Summary

Overview

Work History

IT Field Technician Shadowing

Customer Service

Education

Bachelor of Science - Cybersecurity, Minor in Cloud Computing

Skills

Certification

Timeline

IT Field Technician Shadowing

Customer Service

Bachelor of Science - Cybersecurity, Minor in Cloud Computing

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