Summary
Overview
Work History
Education
Skills
Certification
Honors And Awards
Affiliations
References
Timeline
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Julius Williams

The Colony,TX

Summary

Results-driven information technology professional with extensive experience in enterprise computing, data protection, and customer support. A proven Data Protection Engineer with success managing complex environments and handling customer issues for critical systems. Demonstrated ability to learn and teach new concepts, easily adapt to change, and manage multiple concurrent tasks.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Field Consultant

CMK Resources
Dallas, TX
06.2021 - Current
  • Installed and configured Rubrik software on SuperMicro, Dell, HP, and Cisco UCS servers.
  • Configured Rubrik CDM, RSC, and Cloud Vault to enhance data protection capabilities.
  • Integrated hypervisors including VMWare, Hyper-V, and Nutanix for efficient VM management.
  • Demonstrated features of CDM and RSC to clients to showcase software capabilities.
  • Performed VM discovery and added VMs to SLA policies for streamlined protection.
  • Executed all recovery options for VMs, including Instant Recovery and Live Mount.
  • Configured protection settings for SQL databases and Windows/Linux hosts.
  • Established archive locations and replication targets to ensure data redundancy.

Field Engineer

All Covered
Dallas, TX
01.2021 - 06.2021
  • Deployed Cisco 9200 48-port switch, transitioned host server, VMs, desktops, and laptops to USPI network, established client-server applications on new network, and resolved connectivity, application, user, and performance challenges.

Systems & Network Administrator

UWorld
Coppell, TX
02.2020 - 01.2021
  • Enabled new user configurations in G-Suite, Microsoft Azure, and Office 365 to support operational needs.
    Implemented VPN access and deployed Qualys vulnerability scanner for proactive threat assessment.
    Troubleshot hardware and application issues effectively to enhance user experience.
    Recorded IT processes in Jira and Confluence to facilitate ongoing training and development.

Systems Engineer

Catapult Solutions
Dallas, TX
06.2019 - 02.2020
  • Supported administration of Windows server 2012/2016 and Linux Redhat servers alongside network switches.
    Performed installations and configurations of Cisco routers, ensuring network integrity.
    Executed tape and hard drive replacements to maintain storage systems functionality.
    Facilitated seamless PC imaging and provided comprehensive SCCM support.
    Led migrations from Windows 7 to Windows 10 to optimize performance.
    Configured Sophos antivirus solutions, bolstering system defenses against malware.

Systems Engineer II

MHMR
Fort Worth, TX
03.2017 - 05.2019
  • Administered Commvault data protection software and configured backup servers for reliability.
  • Managed IBM 3576 tape library to optimize data storage solutions.
  • Configured Dell 3680 MDF SAN storage to enhance performance and data accessibility.
  • Supported SQL Server databases and related applications to ensure data integrity.
  • Deployed applications via SCCM, facilitating streamlined software distribution.
  • Maintained Linux Red Hat 7 servers to guarantee operational continuity.
  • Oversaw VMWare 6.0.0 infrastructure, creating and deploying new virtual machines.
  • Documented configuration processes in Azure DevOps for process transparency.

Guest Service Representative

Towne Park
Dallas, TX
04.2016 - 03.2017
  • Coordinated guest arrivals and departures efficiently

Server Backup Administrator

TekSystems
Plano, TX
05.2013 - 05.2014
  • Managed corporate backup and storage environments for United Technologies and Goodrich during migration project.
  • Supported Commvault Version 9, NetBackup Version 6.1, Backup Exec, Avamar, and ArcServe applications.
  • Resolved failed backup jobs to ensure data integrity and availability.
  • Configured and managed virtual machines within VMware for optimized resource allocation.
  • Administered Windows Servers to maintain operational efficiency.

Commvault Engineer

Arco IT Solutions
Frisco, TX
05.2012 - 05.2013
  • Delivered onsite and remote Commvault Professional Support services for diverse clients.
  • Installed and configured Commvault software, including storage policies and tape libraries.
  • Upgraded Commvault software to improve system performance.
  • Troubleshot and resolved software configuration issues to enhance functionality.

SAN Support Engineer

Computer Task Group
Dallas, TX
06.2006 - 05.2012
  • Resolved software and hardware configuration issues for IBM SAN products, including DS3000 to DS8000 series.
  • Configured Brocade switches and HBAs on AIX and Windows hosts to enhance performance.
  • Assisted customers with Storage Manager software setup to optimize storage operations.
  • Supported IBM SVC SAN Volume Controller and configured RDAC and MPIO for failover solutions.
  • Managed NetBackup environment onsite at Bank of America, ensuring reliable backup processes.
  • Provided support for Commvault software, addressing backup failures at Incentra Solutions.
  • Serviced server hardware from Dell, HP, IBM, and Sun Microsystems, supporting Windows Server and UNIX systems.
  • Delivered technical support onsite at Verizon, Compucom, and Lyondell Basell to resolve issues.

Field Service Engineer

Sun Microsystems (StorageTek)
Dallas, TX
06.2003 - 06.2006
  • Installed and supported StorageTek/LSI Disk arrays, Brocade fiber switches, and robotic tape libraries.
  • Configured LSI storage management software and ACSLS tape management software.
  • Supported Windows Server, Solaris, Linux, and AIX operating systems for optimal performance.
  • Managed backup applications including Veritas NetBackup, Legato, Arcserve, and Commvault.
  • Configured SAN components such as HBAs, routers, zoned Brocade, and McData Fiber Switches.
  • Updated firmware on tape drives, libraries, and switches to enhance reliability.
  • Provided on-call support and managed trouble tickets efficiently.

Education

Associate of Science - Robotics and Automated Manufacturing

Southwest Mississippi Community College
Summit
05-1996

Skills

  • SAN Hardware and Software installation and support
  • Disk storage and tape library installation and support
  • Requirement analysis
  • TCP/IP networking knowledge
  • Application, OS, and hardware troubleshooting expertise
  • Problem resolution
  • Unix and Windows Server administration
  • Process and procedure documentation
  • Exceptional customer support
  • Operating systems - Windows Server 2003 through 2022, Windows 10 and 11 Enterprise and Professional Editions, Red Hat, Ubuntu, and CentOS Linux, and Cisco IOS
  • Software and functional skills – Rubrik Cloud Data Management (CDM), Rubrik Security Cloud (RSC), Commvault Simpana, NetBackup, ArcServe, Avamar, SolarWinds, Microsoft SQL Server, Microsoft 365, VMware 60 – 80, AWS, Microsoft Azure, Active Directory, VMware vSphere, Hyper-V, Microsoft Intune, and AirWatch
  • Hardware – Rubrik R6000, R7000, and E1000 series briks, Dell 3680 MDF SAN storage, Dell R660, 6420, 6520, 740XD, and 750XD servers, Hewlett Packard DL360 and DL380 servers, NetApp FAS 8300 and 8700 series NAS appliances, Quantum, Seagate, IBM, and HP tape LTO drives, StorageTek B and D-Series and Flexline disk storage arrays, Cisco 2960 and Dell 7048P, 8024F switches, Brocade fiber switches, SuperMicro, HP, and Dell server and firmware upgrades
  • Networking - TCP/IP, Ethernet, Gigabit Ethernet, iSCSI, SCSI, Fibre Channel Protocol, SMTP, DHCP, and DNS

Certification

  • Microsoft Certified: Azure Fundamentals, 04/19/25, B72619-F5388X
  • CommVault 9 Certified Administrator, 2012
  • Microsoft MCP Certification, 11/00
  • A plus Certification, 07/99

Honors And Awards

  • Outstanding Robotics Student Award, Southwest Mississippi Community College, 1996
  • StorageTek Customer Appreciation Award, 01/05

Affiliations

I Love Fitness and cooking.

References

References available upon request.

Timeline

Field Consultant

CMK Resources
06.2021 - Current

Field Engineer

All Covered
01.2021 - 06.2021

Systems & Network Administrator

UWorld
02.2020 - 01.2021

Systems Engineer

Catapult Solutions
06.2019 - 02.2020

Systems Engineer II

MHMR
03.2017 - 05.2019

Guest Service Representative

Towne Park
04.2016 - 03.2017

Server Backup Administrator

TekSystems
05.2013 - 05.2014

Commvault Engineer

Arco IT Solutions
05.2012 - 05.2013

SAN Support Engineer

Computer Task Group
06.2006 - 05.2012

Field Service Engineer

Sun Microsystems (StorageTek)
06.2003 - 06.2006

Associate of Science - Robotics and Automated Manufacturing

Southwest Mississippi Community College

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